Stephanie Yard Email & Phone Number

Houston, Texas, United States

• Spearheaded a team of 10 at the Corporate Studio, designing and launching comprehensive training programs and ongoing professional development that reduced attrition by 68%, boosted NPS scores, and significantly.
• Drove a 60% increase in monthly revenue by implementing targeted sales training for the Sales team while efficiently managing studio operations, including scheduling, payroll, financial reviews, and performance.
• Collaborated with the Franchise marketing team to optimize lead generation and submission rates, overseeing B2B marketing strategies, financial planning, and lead funnels, resulting in sustained business growth.
• Led monthly Owner/Franchise/Manager training, ensuring operational excellence through comprehensive staff reviews, strategic meetings, and effective customer relationship management, contributing to ongoing business.
• Cultivated a high-performance culture by setting clear expectations, guiding, and training the team, fostering an environment of collaboration, accountability, and continuous improvement that consistently met and.

Houston, Texas, United States

• Managed a team of 30+, driving new personal training revenue by forging strong relationships with new and existing members while empowering team members to excel in selling training packages and memberships.
• Consistently met and exceeded budget goals by strategically managing time and labor for the Fitness team, optimizing overall productivity, and ensuring alignment with key performance metrics.
• Orchestrated the recruitment, hiring, and onboarding of new team members, cultivating a cohesive and high-performing team environment that enhanced overall operational effectiveness.

Houston, Texas, United States

• Launched the Houston market, generating over $100k in revenue within the first five months through strategic market entry and targeted business development initiatives.
• Expanded Hi-Rise Fitness' footprint in the Houston market by developing local brand awareness and building strong relationships with 150+ luxury apartment property management, contributing to a rapidly growing client.
• Recruited, hired, and managed a team of personal trainers, ensuring top-tier service delivery and consistent client retention across multiple luxury properties.
• Collaborated closely with the CEO and VPs, participating in daily morning conference calls to align on strategy, share insights, and drive market performance.