Passionate and adaptable professional with a Bachelor of Science in Fisheries and Wildlife, specializing in Conservation Biology. Currently excelling as a Product Support Associate at Thomson Reuters, where I am dedicated to guiding users through diagnostic processes, troubleshooting software concerns, and fostering collaboration across departments. I bring a strong commitment to environmental conservation, evident from my background as a Shelter Medicine Technician and Animal Care and Enrichment Associate, where I championed animal welfare initiatives.My experience includes proficiency in decontamination procedures and fieldwork in terrestrial observation systems, complemented by a proven track record in customer service from my role as a Customer Service Advisor at Lansing Car Wash. As a Policy Intern at the Michigan United Conservation Club, I contributed to policy execution and event management, underscoring my passion for conservation efforts.I thrive on overcoming new challenges that allow me to grow both personally and professionally. I am eager to leverage my skills and enthusiasm for environmental conservation, wildlife, and customer support in new opportunities and collaborations.