Stephanie Acho, Phd Email & Phone Number

Dallas

Responsible for internal and external hospitality services at the Dallas Fed, including the conference center and events team, audio/visual services, copy center, and food services.

Dallas/Fort Worth Area

Responsible for the development of two new restaurant concepts while maintaining efficient business operation. Primary roles include event management, training & development, menu/price strategy, inventory, cost controls and the implementation of management leadership initiatives to increase productivity and sales.

Dallas/Fort Worth Area

Responsible for evaluating, assessing and improving overall customer experience and client profitability. Served as a change agent for hospitality clients to assess business priorities and needs to execute an effective organization.

Lubbock, Texas Area

Educated and mentored 180+ students in two courses while maintaining a 4.7/5.0 instructor satisfaction score.

Dallas/Fort Worth Area

Educated and mentored 320+ students in Event Management and Introduction to Beverages. As an added benefit to the students, I was able to foster and sustain relationships with industry professionals for guest lectures.

Orlando, Florida Area

Selected for a rotational management training program where I I gained experience in managing a multi-property, resort style operation across three luxury units. During the program, I trained in all areas of the business, to include multi-unit purchasing, Human Resources, restaurant operations and management.

Syracuse, New York Area

As a catering supervisor and event producer, I gain detailed experience in front of the house production and back of the house logistics of Syracuse University's special events department. I worked closely with the Syracuse University Chancellor, athletics department and education divisions to ensure successful set-up, service and break-down of all functions. I maintained a strong presence throughout all F&B operations including fine-dining, breakouts, buffets and VIP skybox catering.

Doctor Of Philosophy (Phd), Hospitality Administration/Management

Conference Proceedings/Presentations: Acho, C.S. & McCool, B. (2016). Root Tourism: An Exploratory Mixed-Method study on Nigerians.

Dual Masters (Mba/Ms), Strategic Management/Hospitality Management

Teaching Fellow

Bachelor'S Degree, Hospitality And Food Service Management | Entrepreneurship And Emerging Enterprises

Activities and Societies: Delta Sigma Theta Sorority, Incorporated, Syracuse University Marching Band, Minorities in Hospitality