Member Relations Director
Williamsburg, Va, United States
· Administration of membership including the onboarding of new members, maintaining records including resigned waitlist, assisting accounting with member billing, & other administrative duties.· Coordinate with Marketing Department to develop collateral for member through available channels – website, social media, e-mail, direct mail, newsletters, media advertisements & etc.· Responsible for management of member websites & other media channels to ensure current & accurate information & messaging to attract and retain members.· Joint responsibility along with the Membership Director with the promotion of membership & responding to member needs & concerns.· Manage expenses pertaining to member events within the budgetary restraints.· Develops creates and executes all member activities & events by working closely with internal departments ensuring members have an exceptional experience.· Ensures detailed & timely completion of Banquet Event Orders & works with other departments to ensure amenities for the activities/events such as catering, AV, golf, spa, etc. are met making the event/activity successful.· Perform other duties as required to assist with tournament functions.· Ability to manage multiple tasks at the same time.· Strong organizational, interpersonal and communication skills.· Strong written and verbal communication and presentation skills/abilities.· Strong computer skills/knowledge of MS Office programs, website content management, and other communication software.