Stephanie A. Hong Email & Phone Number

Stephanie A. Hong is a Systems Engineer, ServiceNow Administrator, OS Administrator, IT All Things. Colleagues describe her as "To whom it may concern: I am writing to recommend Stephanie Hong, whom I have known for 7 years, as a candidate for your company. Stephanie worked as a Technical Support Associate during my tenure at Rackspace. Her drive and commitment in that role was exemplary. She was eager (and able) to expand her technical knowledge across a number of Information Technology disciplines (e.g. networking, telephony) and was a positive and proactive advocate for our customers. I have no doubt Stephanie would be a valuable asset to your company and I give my highest recommendation. If I can provide any further assistance, do not hesitate to contact me." and "I was a senior ServiceNow engineer at Progressive when Stephanie joined the team as a fellow engineer. One thing I saw her do that illustrates her personality perfectly was a phone call with ServiceNow support. We had been given the run-around many times, not getting our issues escalated in what we felt was a timely enough manner, but Stephanie had this amazing demeanor on the call: she was firm and direct and got our issue escalated and moving very quickly, but by the end of the call she also magically ended up “besties” with the support tech she talked to. Stephanie is the total package. She is knowledgeable (and a quick study), she follows best practices and established process, she is friends with everybody (even when she needs to have a difficult conversation with them), and generally makes any team she’s on better just by being there."

Listed skills include Cloud Computing, Customer Service, Integration, Enterprise Software, and 28 others.

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  Ingleside Highschool

  9Th-12Th