Stephanie Egloff Email & Phone Number

Ottawa, ON, CA

Developed and managed a participant tracking database in Google Sheets, facilitated online learning sessions, documented administrative processes for training new hires and colleagues, created graphics and videos for social media and classes, and conducted organization-wide training on tools like Slack, Google Calendar, and Gmail.

Supported Zoom, Webex, and MS Teams webinars, ensured proper delivery of resource materials, and continuously learned FranklinCovey materials, including "The 7 Habits of Highly Effective People" and "Project Management for the Unofficial Project Manager."

Montreal, Quebec, Canada

Managed participant and stakeholder communications, tracked data, provided insights, organized virtual resources, led social events, and oversaw shipping.

Toronto, Ontario, Canada

Managed end-to-end recruitment process, including talent attraction, applicant filtering, pre-screening interviews, scheduling with Hiring Managers, and facilitating team support.

Managed social media accounts and calendar, and devised marketing plan.

Ottawa, Ontario, Canada

Contributed to launching the national physician service feedback program, managed meeting minutes and agenda in Microsoft Sharepoint, and handled system tests, reporting detailed findings to IT.

Provided global support through phone, chat, and email, and streamlined email templates for clarity.

Ottawa, Canada Area

Managed reservations for efficient table turnover, maintained composure in fast-paced service, and stayed updated on menu changes and suppliers.

Ottawa, Canada Area

- Contacted clients or legal representatives regarding missing information or documents required for finalizing Permanent Resident applications. - Provided information pertaining to receiving and validating Permanent Residence documents.

Ottawa, Canada Area

- Cross-checked client information, application notes, and travel documents. - Printed and authorized Confirmation of Permanent Residence documents.- Allocated applicable payments in the Global Case Management System (GCMS).

Ottawa, Canada Area

- Inspected with diligence Permanent Residence applications and formulated reviews based on requirements met and on legitimacy of information provided.

Ottawa, Canada Area

- Contacted applicants on behalf of officers concerning their Permanent Residence application.- Aided the Canadian Experience Class application unit meet their goals by prioritizing through various administrative tasks.

Ottawa, Canada Area

- Organized the general inquiry electronic inbox.- Acted as first point of contact on behalf of the department.- Responded to clients or their legal representatives requesting status updates and general information pertaining to their Permanent Residence application.

Ottawa, Canada Area

- Created company branding and marketing.- Sourced clients through various classified online platforms.- Corresponded with and scheduled clients.- Organized and cleaned clients’ homes.- Found practical ways to keep homes clutter-free, suggesting tools and personalized tips.- Created invoices and stayed updated on monies owing with Microsoft Excel.

Ottawa, Canada Area

- Greeted clientele and answered telephone calls- Updated various client databases using Microsoft Excel- Sold various gym memberships and packages based on client needs and goals- Supervised facility, personal trainers and guests

Ottawa, Canada Area

- Created Provincial Nominee, Federal Skilled Worker and Family Class Sponsorship applications within the Global Case Management System.- Quality assurance leader for paper file assembly.

Bachelor Of Arts - Ba, Arts Administration - Concentration In Music

Game Audio

High School

Activities and Societies: Centre d'Excellence Artistique - Musique Vocale Classique