Stephanie Martinez Email & Phone Number

Panama City Beach, Fl, Us

Panama City Beach, Fl, Us

Norcross, Georgia, United States

Administrative and Sales Support:• Maintain local office to include filing, preparing documents using MS Office, responding to phone calls, addressing mail and anything else that ensures the successful running of the U.S. office.• Review all insurance policies and coordinate information needed for annual renewals.• Resolve any “office” IT problems with IT-supplier and the Swedish organization.• Arrange flights, hotels and other travel-related logistics.• Support sales & installation personnel.• Create customer quotes, confirmations, and invoice.• Collect on past due invoices.• Research and resolve issues related to customer satisfaction.• Organize customs/freight on inbound shipments.• Assist with travel expense reports.• Administrate and organize events, exhibitions and trade shows.Financial:• Overseeing an accounting department’s daily operations• Communicate with vendors & customer to ensure timely payment of approved invoices.• Auditing company budgets and spending habits to explore further opportunities for improved financial management practices.• Create user-friendly financial reports that allow company executives to draw conclusions about their company’s financial habits.• Ensure correct financial procedures.• Compare corporate month-over-month and year-over-year spending habits, to identify and learn from long-term financial patterns.• Prepare the monthly and annual closing along side of CPA.• Communicate with CFO in Sweden up to date on issues.Inventory Management:• Order and monitor parts inventory.• Process and update inventory based on deliveries and shipments.• Reconcile inventory.

Orlando, Fl

• Provide reliable customer service and service for all spa treatments. • Processed daily credit card and cash transactions • Effectively organize processes by productively managing schedules in Acuity and adhering to contractual restrictions.• Establish accurate records for inventory and sales tax using Square and file quarterly sales tax through the Department of Revenue. •Identify potential problems and successfully find solutions to maximize company efficiency and revenue.• Maintain and process all accounting duties such as accounts payable and accounts receivable into QuickBooks Online.• Reconciled company bank and credit card statements every month.• Investigated and resolved discrepancies to keep accounts audit-ready using QuickBooks Online.• Performed front-desk and back-office duties such as receiving client calls, scheduling, ensuring ample stock, bookkeeping, and filing receipts.

Orlando, Florida, United States

•Cultivated strong relationships with drivers and maintained contact with drivers throughout the day. •Communicated via phone and radio answering incoming phone calls from drivers and customers. •Accommodated the needs of customers and responded to customer inquiries regarding bus schedules and delays. •Prepared daily schedules for drivers and logged input into the logistics computer system.

Converse, Texas

• Ensured superior resident satisfaction and operational excellence. • Conducted all business by company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws on apartments. • Consistently achieve a strong record of outstanding collection quota and residential retentions. • Maintain impeccable accuracy of resident and vendor records for accounts payable and receivables including obtaining and matching appropriate records, updating fees, notices, rents, and leases in Yardi. • Processed approvals and enforced move-in, move-outs, eviction procedures, and other legal processes. • Ensured all reports daily and service requests were organized, audited, filed, and appropriately completed.

San Antonio, Texas, United States

• Provide exceptional member service for internal inbound calls for USAA mortgage wire funding. • Timely review and process international and domestic wire transfers with strong analytical skills and attention to detail.• Review and submit close letters for ACH disputes

San Antonio, Texas Area

• Provide world-class service to consumer and commercial bank members.• Supported members with inquiries relating to credit cards, accounts, and all banking transactions. • Educated customers to effectively cross-sell bank products and services. • Summit missing deposit, incorrect charge, and other bank investigations.• Assist members in setting up web access.• Assist members with Citimoblie, CitiAlerts, and Citi bill payments. • Assist with performing wire transfers, Citi global transfers, and inter-institutional transfers.• Order checkbooks, statements, photocopies, and debit cards.• Used Magellan Software to call members about compromised cards and processed new cards.• Process debit card disputes. • Authenticated members through Experian verification to protect members from fraud on accounts.• Notify members of the account terms and conditions of the account.• Link accounts and credit cards to members' online accounts for better access.

San Antonio, Texas, United States

• Scheduled appointments and use time management for wake-in appointments.• Compile and entered new patient information promptly into Open Dental.• Verified patient insurance and eligibility.• Provide patients with HIPPA information and office policies.• Create, maintain, and file dental charts.• Prepared treatment plan estimates based on necessary treatments and insurance copays.• Coded, invoiced, and electronically submitted treatments to insurance.• Enter Medicaid claims and adjusted balance per in-network contract.• Collected copay payments and processed Care applications.• Called on past due accounts receivables.• Maintain office cleanliness.

Bachelor Of Applied Science In Business & Organizational Leadership, Banking And Financial Support Services, 3.74

Aesthetician, Paramedical Aesthetician

Nail Technician, Manicuring

High School Diploma