Stephanie Aprile Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Canada Area

Markham, Canada Area

Provide exceptional customer service, address customer inquiries and courteously resolve customer complaintsExpedite customer cash, credit and debit transactions while capturing customer contact information, promoting future business and contribute to achieving daily sales goalsAccount for daily cash flows and prepare daily cash depositsImplement corporate marketing strategy by accurately displaying and auditing pricing signage for sales promotions Organize product according to, and create, planograms to ensure optimum size and stock availability and merchandise product within different categories in order to optimize salesSupervise and familiarize novice associates with company procedures

Toronto, Canada Area

Conceptualized and produced designs for 4 page promotional brochure, 2 point of purchase merchandise display units and 2 product sample information postcards using Adobe PhotoshopManaged accounts receivables and reconciled outstanding balances on Quickbooks for approximately 200 customers and processed credit card payments using Beanstream (TD for small business) Achieved 31% open rate for new product email marketing campaign sent to consumers using Mailchimp; exceeded beauty/personal care industry average open rate of 15%Created original copy (written material) for redesigned company website including company story, product descriptions and a blog that has been published online as of April 2014

Prepared summary of analytical data for the president of the University of Toronto describing key statistics of the top research universities in OntarioUpdated data and graphs for Performance Indicators and Facts and Figures, which are two significant and publically available data sources summarizing the University’s performance as a research and as an educational institution Formulated data tables comparing revenue and enrolment data for the University of Toronto and its peer institutions Compiled and analyzed data used in developing tuition and ancillary fee surveys and created accompanying charts and graphsEmployed SPSS statistical software to analyze student retention and graduation survey data in order to predict the probability of retention and graduation

Richmond Hill, Ontario

Prepared and processed income tax receipts for charitable donations in accordance with Canada Revenue Agency requirementsCounted, handled and deposited monetary charitable donations up to $3000Assisted in registering participants and processing donations for the Big Bike charity eventImported and organized contact information for hundreds of volunteers using data base managementAccounted for, reconciled and prepared for shipment used and void tax receipts using Salesforce softwareSuccessfully recruited over 50% of previous participants to canvass for upcoming P2P fundraising campaign

Bachelor Of Commerce (B.Com.), Specialist In Management, Graduated With Distinction

Post Graduate, Strategic Relationship Marketing

Ontario Secondary School Diploma