Operations Manager
• Assisted in the selection of a new location in Henderson, NV for our west coast testing laboratory and warehouse. Created the floor plan and interior design for the 23,500-square-foot facility and led the construction and installation of fixtures and furniture which resulted in a savings of over $300,000.• Researched and championed the implementation of cargo vans for our logistics services division, resulting in 30% reduction in operating costs (tolls, maintenance, gas), increased efficiency and driver satisfaction, and increased revenue opportunities through increased payload capacity.• Implemented the use of Hotel Engines for our network of drivers, resulting in 14% savings on hotel expenditures since launch.• Identified sales and marketing opportunities to target increased market share and revenue for 2024.• Planned, implemented, and hosted tours, meetings, and events for internal and external clients at Kentucky and Nevada locations.• Attended and represented the CTL in all IT backlog meetings for upcoming development sprints and led all sandbox testing for CTL processes prior to implementations.• Mapped CTL business/operating processes and presented to the CTO as the initial phase of improving and changing our existing operating platform.• Identified and championed a new operating platform for the CTL business unit with a planned implementation date in early 2024.