• Assisted in the selection of a new location in Henderson, NV for our west coast testing laboratory and warehouse. Created the floor plan and interior design for the 23,500-square-foot facility and led the construction and installation of fixtures and furniture which resulted in a savings of over $300,000.• Researched and championed the implementation of cargo vans for our logistics services division, resulting in 30% reduction in operating costs (tolls, maintenance, gas), increased efficiency and driver satisfaction, and increased revenue opportunities through increased payload capacity.• Implemented the use of Hotel Engines for our network of drivers, resulting in 14% savings on hotel expenditures since launch.• Identified sales and marketing opportunities to target increased market share and revenue for 2024.• Planned, implemented, and hosted tours, meetings, and events for internal and external clients at Kentucky and Nevada locations.• Attended and represented the CTL in all IT backlog meetings for upcoming development sprints and led all sandbox testing for CTL processes prior to implementations.• Mapped CTL business/operating processes and presented to the CTO as the initial phase of improving and changing our existing operating platform.• Identified and championed a new operating platform for the CTL business unit with a planned implementation date in early 2024.

• Led a team of twelve engineers between two lab locations, including team supervisors.• Continued to complete failure analysis studies and reports and participated in legal proceedings in support of completed work.• Led the hiring and training of new engineers and mentored them through the EIT stage until they were eligible to earn their PE licenses.• Coached team supervisors through the disciplinary process for their direct reports.

• Responsible for completing failure analysis evaluations for various product categories including plastic pipe and fittings, domestic water supply lines, and metal fittings and valves.• Authored a detailed technical report for each failure analysis completed.

Evaluating customer returns to determine root cause; processing PPAP packages for new and revised parts; researching, processing, and maintaining production deviations; supporting manufacturing as needed: clarifying, updating, maintaining work instructions, resolving line stoppages, etc. Analyze and present data to management on customer returns, deviations, training records, and supplier and production scrap.

• Responsible for developing quality documentation for new manufacturing technology, including first parts inspection, PFMEA, quality acceptance criteria, process maps, and control plans• Created new hire training packages to provide education on quality expectations• Created numerous quality documents, including deviation requests, internal and external 8D forms, defect tracking sheets, supervisors standard work, and warehouse audit forms• Mentored black belt candidate through development of project charter and initial factor selection• Responded to customer quality concerns through 8Ds and quality alerts• Developed improved tracking capabilities for scrap, efficiency, and productivity• Held key role in the development of verification and validation plans for multiple projects

Responsible for multiple quality projects worth over 5500 ppm across various refrigeration platforms resulting in a total cost of quality savings of over $280,000. Led an employee engagement team focusing on working environment that consisted of 21 peers. This team led to the implementation of an alternate work schedule and teambuilding events for all employees. Began OPEX Six Sigma training in April 2012 and became a Certified Six Sigma Black Belt on May 7, 2013

• Technology Co-op – Global Products, Microwaves• Technology Co-op – Cleaning Products, Laundry• Supply Chain Co-op – Advanced Development