• Assisted in hiring and leading a team of 17 Project Managers and Business Analysts.• Developed PMO processes and artifacts to align with PMBOK, BABOK and organization objectives.• Program Manager responsible for strategy, roadmaps, and successful project completion.• Portfolio Management to ensure tracking, priorization and alignment of projects to organizational goals.• Implementation Manager.• SME, Administrator, and Key User for Clarizen and Service Now PPM tool implementation and management.• Assisted in development of SDLC and Agile processes for internal development team.• Program Manager of operational projects and products for IT, Operations and Headquarter initiates.• Project Manager for data center relocation and disaster recovery.• Experience with ITIL and ITOC process development and management.• Change Management Methodology • Quality and Risk Management to ensure projects remain on track for cost, scope and time.

Experienced PM and BA offering years of success leading all phases of diverse technology projects and maintaining current products.• Proven track record of successfully managing diverse multimillion dollar, long and short term projects from initiation through deployment.• Specialist in Operations and data-centric business intelligence initiatives.• Experience working with globally distributed teams in cross functional departments. • Lead project team through execution of new FAA FARs for 2,500 pilots • Managed documentation, resources and testing for the development and implementation of new pay product for over 3,000 employees, through all phases of the project life cycle.

Conduct thorough analysis of scheduling processes to ensure compliance and understanding of pay procedures.

Directed administrative needs of over 1,500 pilots and 4 Leaders in various capacities• Directly streamlined administrative processes pertaining to leave of absence and military procedures to ensure faster processing times.• Authored 60-page manual for the instruction of office policies and duties

Managed training processes for crewmembers• Managed scheduling and implementation of transportation, board member meetings, and communications.• Served as liaison to the FAA to ensure compliance with new hire pilot documentation.• Managed and directed multiple lines of communication for training facility with over 100 staff and more than 200 new crewmembers; organized the set-up for orientation services.