Stephanie Bartels Email & Phone Number

Columbus, Ohio Area

Columbus, Ohio

Oversee provider and facility credentialing for 90+ providers and 29 facilities. Prepare and maintain provider contracts and collaborative agreements according to multi state guidelines. Coordinate and track APP audits to ensure state compliance. Collaborate with RCM on credentialing and contracting and assist with identifying billing inefficiencies. Enroll providers and facilities with managed care organizations and government payers. Maintain a positive relationship with network managers.

Columbus, Ohio Area

Coordinate, monitor, and maintain all aspects of physician initial and reappointment. Collect and maintain accurate provider files including applications, current physician license, DEA, malpractice insurance, privileges, and boards. Monitor NPDB, OIG, SAM reports along with Medicare/ Medicaid Sanctions. Utilize the Cactus database for queries and report generation. Submit applications in a timely manner to third party payers to ensure maximum revenue and minimal write offs. Provider excellent customer service to office managers, physicians, and other hospital business departments.

Diligently work with provider representatives to resolve payer contract issues and processing errors. Define, correct, and appeal insurance denials for approximately 90 physical therapy clinics to increase revenue and decrease A/R days. Primary and secondary electronic billing for Michigan BCBS contracts. Assist patients with understanding EOB breakdowns and submit patient and insurance refunds when appropriate. Process, approve,and create insurance billing changes and deletions for a team of 6. Work closely with patient service representatives regarding obtaining proper authorization and monitoring treatment visits.

Lima, Ohio Area

Oversee the smooth and efficient operation of the front office. Responsibilities included scheduling for staff coverage of seven, accounts payable, ordering supplies, accurate insurance collection and billing, surgery scheduling, cross training, new hire assessment.

Lima, Ohio Area

Responsible for prompt and accurate loan document preparation for HELOC consisting of ordering title and flood searches, appraisals, and payoff quotes. Accurate filing of title liens and UCC filings. Monitoring monthly closed accounts reports, missing documentation reports, IRA dispersal, and HSA reports.

Orlando, Florida Area

Responsible for quarterly branch audits, teller training, staff coverage, and report review for four offices. Review CTR and monetary instrument logs, administer and maintain yearly bank training, Trained customers on new ACH software, assisted staff with any operational concerns including password resets. Monthly report balancing and review for V.P. of Operations including security checks and balancing general ledgers. Covered backroom processing of ACH wires, FedLine, NSF checks, charge backs and other daily operating functions.

Bachelors Of Science, Health/Health Care Administration/Management

Associate Of Science (As), Physical Therapy Technician/Assistant

Health And Physical Education/Fitness