Got it! Here's a more concise and focused version for the "About Me" section on your LinkedIn page:---As the Director of Education at AC Inc., I lead the charge in developing and refining our educational programs. My role blends leadership, sales, and strategic collaboration to ensure our training initiatives are top-notch. I manage everything from curriculum development and facilitator training to marketing and sales activities. This position allows me to pursue my passion for helping others by empowering our team and franchisees with the skills and knowledge they need to succeed.---I hope this fits better! Let me know if you need any more tweaks.

AC Inc. helps franchise brands maximize the impact of field support through education, training, and best-practice franchisee support. As a Franchise Growth Advisor, I work with brands to improve the quality and effectiveness of the field coaching provided to their network.

Responsible for the administration and maintenance of business transactions and records.

Dynamic role that is constantly evolving with direction and vision from company owners and Executive Vice President; assist in leading the overall operation and growth of multiple retail locations, corporate campus, call center, and distribution center. Working to ensure that all parts work efficiently and effectively, independently as well as together.

While in this position I learned many aspects of the business and how each interacts with one another. Utilizing this knowledge I helped to develop a reporting platform for company wide use. I understand its detailed workings to provide support to the users and communicate development requirements to the programing team. Create and conduct showroom audits for all locations, with detailed action plans and follow up. Develop and conduct training on multiple topics for all departments. Assist in the creation and development of company's Manager in Training manual, as well as keep Employee Handbook and company policies up to date.

Tracked merchandise sales, in both independent store and Ashley HomeStore locations, to develop Phase In/Phase Out reports; allowing for analysis of what merchandise should be on showroom floor based on sales rate and profit margin. Responsible for updating pricing within sales systems, creating sales signage, and deploying into showrooms. Created event handouts that quickly detailed all specifics of each sales event to ensure all associates were equally informed and operating in sync.

Call center support and sales representative for website department. Provided technical support for website, email and domain issues while attempting to sell new products and services.Maintained a 96% Customer Satisfaction Rating and a 90% First Call Resolution Rating. Member of the VOC (Voice of the Customer) Council.