● Management of Global Offshore & US team for Digital Event Engagement SASS platform● Point person for delivering success in: Marketing, Sales, User experience/engagement ● Primary liaison with UX/UI on user designs, Development for Application, and UAT (Jira/MS)● Design strategies and execute activities for optimizing sales, user experience, and engagement● Convert analytics data into insights● Ensure effective, vitalized User and Prospect journeys● Organize Webinar program and content /speaker plan + Host Open info sessions● Management of :○ Email Marketing Tech: Constant Contact (users/employees), Mailchimp (cold, warm prospects)○ CRM - Salesforce (registered users and >MQL / SQL leads)○ Communication/Content Plans & Ad designs, promotions○ Digital Media campaigns (paid/organic, syndicated/manual) for Branding & Lead generation (website, landing pages, social media sites, IOS/Playstore push sites)○ Call Center and sales team○ Reporting & Analytics (statistics for email, sales, KPI reporting and dashboards)

Participate in regular board meetings to support planning and oversight of the organization’s activities and ensure performance of goals. Actively pursue relationships to raise awareness, recruit volunteers, gain resources and support capital fundraising objectives.Perform at fundraising activities (10 per year min) with event support, live engagement and marketing coordination. Ensure collateral materials management (marketing, photos) as well as press submissions.

In-House: ● Relationships & PR (internal, B2B, B2C, legal) ● Perform inbound & outbound marketing & sales cycle (lead gen, needs assessments, proposals, present & pitch, track pipeline in CRM) ●Activities to support brand awareness, foster relationships, build pipeline: travel, trade shows, networking, community groups & events (BNI, LBN, chambers), speaking Client Contract fulfilment: ● Social Media/Digital Platform related setups & management (Facebook, Twitter, LinkedIn, Instagram, Google Business, YouTube, Pinterest, VOIP, websites, vlogs, blogs)● Manage DAM, CMS, business & creative ecosystems (Adobe, GSuite, Clouds) ●Content & digital media mix management: original works, creative commons & sourced (textual seo strings, messaging, campaigns, graphics, DSLR photos, video, stories, infographics, livestreams, podcasts, memes for posts, broadcasts, press releases, newsletters, manuals, articles, technical specs, testimonials/reviews, blogs, vlogs, ads, product descriptions, bios, headshots) ● Ads & e-commerce PPC/PPM/deals, SM Paid Ads, Point-Of-Sale systems, storefronts (Shopify, Zibaba, Wix, Amazon, Ebay, Groupon Merchant, Facebook Marketplace & Business Suite, Square, Stripe, Payanywhere, PayPal, Chase, Zipbooks, Freshbooks, Agree ) ● Performance Analytics, KPIs, dashboards, surveys, reporting & client updates● Marketing tech, integrations (APIs, Zapier) ● Email Marketing, CRMs using workflows, segmentation, A/B testing (Constant Contact, Mailchimp, GetResponse, Salesforce, Agile, Zoho, Redtail, HubSpot) ● Syndication (Hootsuite, Buffer, Sprout, ACE) ● Client designate @ local Chamber, network groups, trade shows(consumer facing & B2B) ●Compliance researcher for solicitation, communication, security practices:Phone: "DNC" Federal anti-spam legislation, Email: “GDPR” General Data Protection, “CASL” Canadian Anti-Spam Legislation, Fed Anti-spamIndustry: “HIPAA”, Electronic Privacy Act "ECPA", "NCQA, HEDIS ®

● Help home buyers & sellers on property transactions and advise on issues such as price, market outlook, mortgages ● Serviced Residential Buyers/Sellers & Banks (“BPOs” FDCPA certified notices) negotiate & close deals ● Provided property management of 5-10 properties of local investment portfolio ● Soliciting clients for renting, buying and selling homes and properties & Content creation & performance Seminars ● Agent recruitment, training, all aspects of marketing homes & the business ● CRM, website & landing page creation/management, MLS integration, video creation, Craigslist, Facebook, LinkedIn ● Board Member Local MLS & Real Estate Industry group representation ● Chamber and vendor booth events setup & participation

Served as Consultant for various organizations as W2 (started as 1099) ● Site assessments, proposals, value presentations, account management ● Project Support (re-engineering operations/applications, compliance & warehousing, healthcare events) ● Application migration, rollout, test planning, beta group leader ● KPI for operational /regulatory compliance reporting (NCQA, HEDIS ®, HIPAA, etc.) ● Compile IT budget & executive status reports ● Talent development, staff performance assessments ● Primary liaison for all user to developer needs like: designs, changes, technical writing for functional specs, db, UI designs, training documentation ● Report design, coding, and business / data analysis (SQL & 4GLs) ● Relationship Management EDI Trading Partners & EDI integration mapping (ANSI X12N) ● Content creation & website maintenance (HTML and functional front-end designs)Key Clients supported:● Wayne & Oakland County Health (OCCMHA) ● Common Ground Sanctuary ● Dr. Ehrmann Family Health● Beaumont PCP, Specialty Practices

This was a 6Million VC Funded startup offering a closed global network smartcard medical records solution. Company consisted of a small, talented team of 6 (2 programmers, 1 Program/ Project Manager,1 IT, Founder CEO Dr.James McGauley, CIO Bill Riley) to deliver beta to Beaumont Physicians Group in Michigan. VC funding source was Former Governor Rick Snyder ‘s VC Firm Avalon Investments. ● Account Management, Sales, Marketing, and internal support of operations ● Reporting & Status updates to Executive Board level & internal management ● Content creation (Direct, Phone & Email marketing, Powerpoint presentations) ● Legal contractual execution of Beta site Commitment letters & resource contracts ● Technical writing for database & creation of user documentation & support knowledge base ● Procurement of contracts & RFP: hardware, communications, seminar hospitality, nurses ● Provider prospecting database (Access) ● Event Coordination: marketing seminars, executive dinners, board meetings, team build activities

Healthcare HMO Operations Manager (M-CARE) ● Participated in large-scale HMO operations management ● Managed Departments: Member Services Call Center, Electronic Claims EDI, Mail Room ● Budgeting, planning, staffing, performance key indicator development & tracking ● Oversight 30+FTE & 20 temps (hiring, reviews, mentoring) ● Quality control, production quotas, budget ● Management reports (extracts with SQL for key indicators, benchmarks, audit/compliance HIPAA, NCQA, HEDIS) ● Trading partner management & technical specification development (X12 maps) Institutional Health System & Academic Special Involvements: * Major Cost Reduction & PI Initiative ‘97-99 “corporate re-engineering” & new tech launches * Specialized training “change agent”, TQM, Process Improvement, diversity * M-CARE’s ambassador in user groups, Hewlett Packard, ASK ManMan, Government industry movement groups for quality & secure healthcare electronic data (Lansing, Detroit Area Health Council GDAHC CHIN for EDI initiatives), Board updates(Other positions held: EDI Coordinator/Supervisor, IT Healthcare Data Analyst, IT Computer Operations Manager)

Beaver Precision Products Division. Promoted from Computer Operator to Computer Operations Manager. Responsible for oversight of Novell Network, HP 3000 MPE systems running ASK MAN/MAN manufacturing software and all office and plant computer related equipment/software.

Started out as a word processor, promoted to Supervisor. Responsible for interview, hiring, training and supervision of a small team of word processors who were responsible for transcribing from dictation machines for commercial appraisers. Developed professionally bound marketing appraisal reports for clients. Interacted with clients and appraisers to coordinate photographs, and/or other material information to include into reports.