Stephanie Binder, Mba Email & Phone Number

Reading, Pa, Us

-Manage, support, and grow business relationships with existing accounts and develop strategies to increase sales and revenue.-Reach out to customers frequently to check on satisfaction, inquire about needs and propose newofferings.-Handle customer relation issues, enabling quick resolution, and client satisfaction.-Build relationships with customers and community to establish long-term business growth.-Exceed sales quotas and increase profitability through effective sales strategy and business planning.-Resolve problems with high-profile customers to maintain relationships and increase return customer base.-Analyze sales and financial performance to effectively plan for increased future opportunities, while identifying obvious weak trends.-Successfully growing revenue by 20% YOY on underperforming accounts by meeting with customers quarterly and understanding their needs.-Monitor customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.

-Met with existing customers and prospects to discuss business needs and recommend optimal solutions.-Listened to customer needs to identify and recommend best products and services-Provided exceptional customer service and worked within teams to achieve solutions for both National customers and local customers as it pertains to their rental needs.-Utilized rental net and salesforce systems for data entry with precise accuracy.-Selected for 713 Specialty Team: account management and review new business leads -Researched product specifications and technical information to offer updated and accurate information.

645 Penn St Reading Pa 19601

Worked for a private, child welfare agency subcontracted by Berks County Children & Youth Services (BCCYS). Managed a large caseload independently while providing various extensive in-home services to families/children involved with BCCYS. Completed case notes daily and completed quarterly reports. Worked alongside BCCYS to accomplish goals set forth for the family to avoid children being removed from the home, or work toward reunification. Coordinated mental health assessments for children, adolescents and adults receiving child welfare and prevention services. Developed workable solutions for recurring problems for individuals and families. Administered conflict resolution strategies to help families resolve disputes. Provided supervised visitation for biological families and their children while implementing hands on parenting education. Maintained thorough case history records and wrote detailed reports and court reports. Coordinated mental health assessments for children, adolescents and adults receiving child welfare and prevention services. Directed protective placement, case management, parent education and family reunification activities.

Bachelor Of Arts - Ba, Applied Psychology

Activities and Societies: Women’s Basketball Team (1,000 point scorer - 2nd all time) Phi Kappa Phi Honors society, Dean’s List

Master Of Business Administration - Mba, Business Administration And Management, General, 3.75 Gpa

Activities and Societies: Selected recipient of Joseph and Marilyn Henry Graduate ScholarshipChosen for having a strong academic record

Master Of Business Administration - Mba, 3.75