Stephanie Blakemore Email & Phone Number

Omaha, Nebraska, United States

I design and develop comprehensive training programs tailored for franchise owners and baristas. My role involves conducting thorough needs assessments to identify learning gaps and develop targeted, engaging content that meets the unique needs of diverse audiences. I use a blend of instructional methodologies, interactive technologies, and real-world scenarios to create immersive learning experiences. Additionally, I collaborate closely with stakeholders to ensure alignment with organizational goals, and I continuously evaluate and refine training materials based on feedback and performance metrics. My aim is to empower franchise owners and baristas with the knowledge and skills necessary to excel in their roles, drive customer satisfaction, and enhance overall business performance.

I collaborated with business leaders across various departments to assess the learning needs of their teams and develop effective learning solutions. While I occasionally curated ready-made courses from e-learning vendors, my primary focus was designing, developing, and delivering custom training content tailored to specific requirements. I used e-learning authoring tools, video editing, animation creation programs, and office productivity applications to create engaging and impactful training materials. Additionally, I facilitated New Hire Orientation and sales strategy courses to employees in customer-facing roles.

Omaha, Nebraska, United States

I developed effective learning experiences, including e-learning courses, instructor-led classes, hybrid learning journeys, and curriculums that support franchise owners, their staff, and caregivers in the home care industry. Working collaboratively with subject matter experts, I identified learning objectives and gather suitable content, then design and develop training, applying educational theory and adult learning principles. I also sought out process improvement projects that create efficiencies for my team or that measure and assure the quality of the work of my team.

Omaha, Nebraska, United States

In addition to being the sole instructional designer for the Managed Security Services Operations division of my company, I also led a small-but-mighty, global team of technical trainers, who also supported course design. We worked closely with the documentation team to ensure effective knowledge transfer and the enablement of staff in numerous, highly technical roles.

Omaha, Nebraska, United States

Having proven my capabilities and shifted focus to developing training that supports security operations, I was named a Senior Instructional Designer. As the company integrated twice and grew from 400 to 45,000 employees, I gained a wealth of understanding how best to prioritize training development projects as change became a constant and as time and resources were limited.

Omaha, Nebraska, United States

I supported the training department of NTT by developing effective learning experiences, delivered as eLearning courses and instructor-led classes. I worked with subject matter experts to identify learning objectives and gather suitable content. Applying learning theory and adult learning principles, I then designed training to support the objectives and assessments that verified they had been met. Often, I created media to support learning. I also administered courses, reporting, and tracking within our learning management system.

The Apple Store, Village Pointe, Omaha, Ne

In this demanding role, I coordinated all employee training at the store level, both formal and informal. I assessed learning needs of individuals and groups and curated appropriate learning materials and resources for effective training experiences. Often, I delivered and implemented the training. I constantly evaluated training programs for success. This job heavily employed my project management, organizational, and communication skills, as well as my knowledge of adult learning theory, motivation, and instructional design.

The Apple Store, Village Pointe, Omaha, Ne

This position challenged me to use deductive reasoning to discover the causes of issues concerning customers'​ Apple computers and mobile devices, then use problem solving skills to resolve the issues. Fixing the problem often involved repairing the hardware. I interacted with customers face to face and restored their relationship with the brand. Occasionally, I facilitated training to fellow coworkers aspiring to the roles of Family Room Specialist, Creative, or Genius.

The Apple Store, Village Pointe, Omaha, Ne

In the vibrant retail store where I worked, I facilitated computer training to customers in one-on-one, small, and large group settings using a discovery style approach. I inspired my team of fellow Creatives to perform at their best. Additionally, I facilitated training to new employees and those in new roles of training and technical support positions within the store. For a period of two years, I orchestrated Youth Programs, expanding their popularity fourfold and streamlining the coordinating process.

Apple Headquarters, Cupertino, Ca

About twice a quarter, I facilitated a facilitation strategies course to the company's newest North American Creative trainers and mentored them as they applied their new skills in their practice. I also provided feedback to instructional designers of the course.

Omaha, Ne

I taught math, Spanish, and religion to students in grades 2, 3, 6, 7, 8. Furthermore, I provided formal feedback to the Omaha Archdiocese as math and religion curriculum and assessments were being standardized. I also planned and organized 3 - 5 major service projects for students and staff annually and delivered presentations to a student and staff audience of 900, featuring the highlights of my multiple mission trips to visit our sister school in Guatemala.

Omaha, Ne

I taught Algebra, Geometry, and Advanced Algebra in a block schedule setting in a new Millard Public School of 1,500 students. I also developed mathematics curriculum frameworks for a district of 21,500 students and assisted with the validation of Grade 10 Essential Learner Outcomes Math Assessment questions for a district with three large high schools. I mentored a first year teacher and a student teacher and assisted with mathematics textbook selection for the district.

Master Of Education (M.Ed.), Learning Design And Technology, 4.000

Master Of Education (M.Ed.), Curriculum And Instruction, 4.000

Bachelor Of Arts (B.A.), K-12 Mathematics Education, 3.944

Activities and Societies: Alpha Phi Omega Service Fraternity