Selected Accomplishments • Spearheaded cultural transformation at MAPCO by designing and implementing employee relations strategies that prioritized a people first culture.• Successfully established, navigated, and executed a high performing remote based workforce from 2020 through 2023.• Developed an involuntary termination process to ensure people were listened to and heard, policies and processes were applied consistently, and company risk was minimized.• Designed and launched retention workshops in partnership with field operations to improve 90-day retention.• Created hiring events to drive candidate flow and interview processes to hire candidates efficiently. Examples include National Hiring Day, Internal Career Day, Sales Manager and Assistant DM interviews.Job Responsibilities• Led a team of 5 remote managers to provide HR leadership to 300+ convenience stores across six states. • Led the cultural transformation on employee relations, employee engagement, and succession planning.• Advised the VP of Operations and Operations Team on HR initiatives.• Translated business strategy into effective talent and change management approaches.• Focused on employee engagement, succession planning, employee relations, and cultural transformation.• Strengthened relationships with field leaders to understand and support business needs.

Responsible for leading, implementing and executing all company fresh business initiatives for produce, meat, bakery and deli. Direct operations for a region with $315M annual fresh sales, 10 markets with 160 stores in six states. * Drive sales, improve quality and reduce waste through teaching, training and process implementation and execution* Lead and support market team with priority business focus and regional expectations * Communicate, implement, execute and follow up on all processes and procedures to support business needs* Analyze financial performance to determine priority focus to improve sales and profitability* Partner and collaborate with Regional General Manager and regional team including Human Resources, Asset Protection, ECommerce and Health and Wellness to grow our overall business

Responsible for utilizing my proven leadership capacity, people skills and company knowledge to develop functional operational knowledge of grocery and regional distribution centers through on the job training. Priority focuses include safety, quality, production, retention, customer service, associate engagement, compliance, food safety sanitation and compliance, budgets, P & L and training.

Responsible for planning, implementation and execution of all company initiatives including Operations, Merchandising, Membership, Human Resources, Asset Protection and Finance. Direct operations for $15 BB division with three regions and 13 markets in 21 states. Directly support Senior Vice President and regional team. Provide operational support for 30,000+ employees.* Build and strengthen operationally sound retail organization that contributes to shareholder value* Integrate business development and customer retention strategies into operations* Enrich talent management strategy, succession planning, mentoring and leadership development* Turn around under performing markets and establish profitability* Develop high performing management teams and cultivate high performers/high potentials* Coordinate team initiatives including strategic planning, data analysis and communication plans* Identify opportunities and use cross-functional teams to develop strategies for success

Responsible for leading a strong company culture focus and implementing strategic initiatives to enhance associate engagement, communication and training. Designed and delivered inclusive strategies to build company support and loyalty.* Established and implemented strategic direction for associate engagement, union activity and election campaigns* Led teams that designed and developed proactive and reactive communication, training materials and management support materials for 1.4 million hourly and management employeesPromoted to Senior Director of Operations.

Staffed and led a team of four employees and 15 vendors responsible for change management for HR transformation which evolved into 42 specific human resources projects. Supervised all aspects of generating sponsorship, climate assessment, target readiness assessment, change approach methods, building communication plans, deployment, implementation and survey assessments.* Supported successful implementation of projects on time and attendance, managing employee performance, career preferences, terminations, job analysis and job code consolidation* Partnered with senior and executive leadership to establish executive and steering committees* Designed and developed structured communication tools and feedback sessions for the entire organization including email messages, department, town hall and executive meetingsPromoted to Senior Director of Labor Relations.

* Led teams responsible for communicating facts about the organization's culture and people practices* Analyzed associate engagement reports for 1800 facilities to develop and implement engagement initiatives to improve associate morale* Partnered with company departments for cross-functional support including media relations, corporate communications, legal, government affairs, operations, human resources, compensation and innovationsPromoted to Senior Director of HR Transformation.

•* Led teams to develop and implement updates to policies, protocols and processes based on mandated administrative, regulatory and statutory changes* Supervised labor relations managers who provided union activity support and response for approximately 1200 facilities* Support consisted of strategic planning, rollout of innovative projects, proactive communication, facility assessments, and engagement analysisPromoted to Director of Labor Relations.

* Point person for company's response to union activity and provided support to facilities where labor activity was present* Supported local management teams to ensure compliance with all laws and NLRB guidelines* Worked with employees to increase understanding of policies, benefits, compensation and culture* Coordinate with various home office departments to ensure effective execution of labor policiesPromoted to Senior Manager of Labor Relations.

Responsible for all aspects of human resources for 20,000 management and hourly employees in 100 locations in ten states.• Responsible for employee relations, staffing, recruitment, turnover reduction, performance management, succession planning, compensation, benefits and resolution of leader-associate issues for region• Advised personnel managers in locations on policy interpretation, application and legal compliance with FLSA, ADA, FMLA, EEO and other laws• Managed investigations of harassment allegations, racial discrimination, workplace violence, violations of company policies, EEOC charges and terminations• Led strategic workforce planning process, diversity initiatives and succession planning process• Managed hiring process during a period of exponential growth to staff new locations with 100-200 employees in each facility• Coordinated work environment improvements through employee surveys, store visits and setting expectations with management, resulting in increased engagement resultsPromoted to Manager of Labor Relations.

Worked with company executives, learning and development, human resources and external consultants to design curriculum for flagship leadership development program for selected salaried managers. Responsible for daily operations of weekly classes of 40 participants including organization, documentation and facilitation. Followed up with participants to ensure learning transfer and implementation in facilities.Promoted to Regional Personnel Manager.

Overall responsibility for daily operations of warehouse club with annual sales of $45 MM and 150 employees. P+ L, budgets, merchandising, human resources, training, marketing, competition assessment, membership, inventory, receiving and overall management. Promoted to Walton Institute Facilitator.

Promoted to General Manager.

Transferred to Lubbock, Texas.

Promoted to Manager in Training and transferred to Midland, Texas.