Stephanie Bouju Email & Phone Number

Copenhagen, DK

Personal transformation programme based on Adaptive Change harnessing on recent neuroscience research to provide tools for lasting changes in participants: contributing as an active participant, a nudger of other participants and a sensei moderating active participants and nudgers's sessions.

Copenhagen, Capital Region, Denmark

On soil Risk Officer for Mastercard Payment Services Denmark

Copenhagen Area, Capital Region, Denmark

Driving risk management processes in Business and Group Units- Risk management for Corporate Services Business Unit, Group Functions and subsidiaries - Managing and delivering annual regulatory risk reporting to Danish Financial Supervisory Authority - Leading Risk Management demerger project workstream

Driving Risk Management in Denmark and Sweden- Providing "Second Line of Defense" challenge at the Country Risk Committee - Facilitating identification of material and emerging risks- Providing risk awareness, training and methodology. - Escalating relevant risks via the Codan Board of Directors risk report and RSA Group Board Risk Committee report with.

Copen

Driving risk management and reporting processes, as well as continuously improving methodology, communication, awareness and training- Managing Scandinavian and Group executive and board Risk reporting- Implementing and facilitating Risk Appetite approval and reporting process- Mapping, developing and launching IT tool for managing Nordic Delegated.

Process owner of complaint handling (part of the ISO 9000 Quality Management System)- Registration, monitoring and follow up complaint handling progress with solution owners in Supply Division- Gathering and analysis of data and key performance indicators- Drafting and implementation of processes related to control and maintenance of international.

Internal consultant on projects related to business process documentation, optimisation and measurements:- Optimisation of cross-functional processes including sales, support and IT integration - Documentation of key business processes from a business and regulatory perspective - Drafting performance measurement (Balance Score Cards) at all levels of the.

Single-handed launch and building of the French Customer Service: - Building library of resolutions of most common issues- Set up and optimisation of processes with services outsourced to four different countries - Training and coaching of personnel

Exclusive contact for Renault and PSA Peugeot-Citroën, ensuring product quality to nine factories in France and Spain:- Incident resolution through Lean/6 Sigma methodology and tools- Review of quality results and objectives with all customers in France and Spain- Set up of yearly Renault PSA “Process Audits” of manufacturing site in Carlisle- Pre-launch.

Responsible for the quality of products delivered in three factories in France and Spain:- Follow up of quality performance and incident resolution plans- Internal auditor QS 9000 - ISO 9002

B.Eng (Hns), Engineering Design & Manufacture

Dut (Technology University Dipoma), Mechanical & Production Engineering