Stephanie Bowman Email & Phone Number

Developed and executed communication programs designed to increase revenue, increase customer life, and provide critical customer information. Managed 5 SMS Text Messaging service offerings for 14 M subscribers dispersed throughout national footprint with annual revenue equaling $32 M. As part of a large post-acquisition reduction in force, my position was.

• Coordinated with stakeholders across multiple organizations, including both internal and external business partners, to ensure the scheduling, tracking, and delivery of all enhancement components guarantee Production.
• Reviewed and approve technical coded implementation notes.
• Coordinated review meetings with external and internal business partners.
• Created detailed implementation plans.
• Secured internal and external vendor technical resources for… Show more
• Secured internal and external vendor technical resources for all installations.

• Aligned Data Warehouse projects with the current business strategies.
• Served as the link between the business partners and IT organizations to successfully interpret and communicate business expectations and objectives into Information Warehouse IT scope and requirements.
• Established and maintained program wide communications with external and internal business partners.
• Managed project tracking (planned vs. actual)
• Managed scope control for sub-plans included in… Show more
• Managed scope control for sub-plans included in projects.

• Analyzed Wholesale Roaming Traffic (18 million dollars per month) to show where roaming traffic was sent, the effectiveness of the Preferred Roaming List, and the cost savings of moving traffic from one carrier to.
• Created new test versions for all markets, sent all test versions to select markets to test, followed up on the testing process and incorporated any fixes or updates into the nationwide PRL.
• Maintained an active listing of PRL’s being tested, why they were being… Show more
• Maintained an active listing of PRL’s being tested, why they were being tested, and if the testing passed or failed for internal business partners..
• Administered the actual hardware and software processes for updating/flashing cellular product mix.
• Documented all of the PRL processes and procedures for corporate procedure.

• Scheduled and manage Sub-Plan Owner "Task Plan Scrub Sessions" for individual departmental groups within each organization for each project assigned to.
• Rolled-up all Sub-Plan Task Plans into a single task plan including all inter-dependencies, predecessors, andSuccessors, within the various departmental organizations including external business partners and internal.
• Created and manage detailed task plans in order to ensure critical path items… Show more
• Created and manage detailed task plans in order to ensure critical path items and milestones were met.
• Provided Sub-Plan Owner orientation to all Sub-Plan Owners (up to 25 Owners per project) including external and internal business partners..
• Managed a Risk/Action Item/Issue database and ensured all items logged in the database were mitigated in a timely manner as to not jeopardize the timeline of the project.

• Negotiated with client and internal groups for time-line of project start and completion dates.
• Provided knowledge of technical concepts to client/co-workers to ensure understanding of processes regarding projects.
• Responsible for project management and coordination with Database Administrators, Technical Services, Unix, and —Mainframe groups for client/server projects, lasting from 1- 2 months in duration.

Sold voice, data, and video telecommunications equipment and products to clients in business to business (B2B) environment. Generated new business by networking, cold-calling, telephone inquiries, and referrals.