Stephanie Bowman Email & Phone Number

Developed and executed communication programs designed to increase revenue, increase customer life, and provide critical customer information. Managed 5 SMS Text Messaging service offerings for 14 M subscribers dispersed throughout national footprint with annual revenue equaling $32 M. As part of a large post-acquisition reduction in force, my position was eliminated as of June 09.

• Coordinated with stakeholders across multiple organizations, including both internal and external business partners, to ensure the scheduling, tracking, and delivery of all enhancement components guarantee Production Implementation Date is met.• Reviewed and approve technical coded implementation notes.• Coordinated review meetings with external and internal business partners.• Created detailed implementation plans.• Secured internal and external vendor technical resources for… Show more • Coordinated with stakeholders across multiple organizations, including both internal and external business partners, to ensure the scheduling, tracking, and delivery of all enhancement components guarantee Production Implementation Date is met.• Reviewed and approve technical coded implementation notes.• Coordinated review meetings with external and internal business partners.• Created detailed implementation plans.• Secured internal and external vendor technical resources for all installations.• Facilitated internal meetings between various internal and external business partners and product line groups in order to set project expectations.• Managed the creation and execution of detailed implementation plans.• Resolved Production installation issues within the approved Production Implementation Maintenance window according to established Production Service Level Agreements. • Conducted post-project reviews to address issues and implement preventative actions. • Provided knowledge of technical concepts to client/co-workers to ensure understanding of processes regarding projects.• Grew and document Implementation Management production process, such as: updating existing detailed Implementation project plan templates, creating new application Implementation Management project plan templates, and creating new Production Application technical turnover documents. Show less

• Aligned Data Warehouse projects with the current business strategies.• Served as the link between the business partners and IT organizations to successfully interpret and communicate business expectations and objectives into Information Warehouse IT scope and requirements.• Established and maintained program wide communications with external and internal business partners.• Managed project tracking (planned vs. actual)• Managed scope control for sub-plans included in… Show more • Aligned Data Warehouse projects with the current business strategies.• Served as the link between the business partners and IT organizations to successfully interpret and communicate business expectations and objectives into Information Warehouse IT scope and requirements.• Established and maintained program wide communications with external and internal business partners.• Managed project tracking (planned vs. actual)• Managed scope control for sub-plans included in projects.• Contributed to project audits per the Saborne-Oxley process.• Managed and assisted in Issue resolution with Data Warehouse projects. • Created and requested resources for allocation projects. • Communicated approved projects between the Data Warehouse and Business Partners throughout the project life cycle.• Negotiated expectations, requirements, and provided oversight in maintaining the balance throughout the project development life cycle between the Data Warehouse Management and Business Partners.• Coordinated Production Implementation of coding changes to source files between the Source System for both internal and external business partner’s implementation and the Information Warehouse implementation.• Grew and documented Information Warehouse production process, such as: Source Files Inventory, Hardware Inventory, Maintenance Windows for Servers, etc.• Created from scratch and implemented Production Turnover Process from Development to Production. • Developed technical expertise to understand the flow of systems and transformation of the Alltel Approved Business rules.• Mentored new employees including assisting new employees with developing skills to meet current client needs; as well as, continued employee coaching to assist with comprehending and developing a working of knowledge of changing technologies. Show less

• Analyzed Wholesale Roaming Traffic (18 million dollars per month) to show where roaming traffic was sent, the effectiveness of the Preferred Roaming List, and the cost savings of moving traffic from one carrier to another.• Created new test versions for all markets, sent all test versions to select markets to test, followed up on the testing process and incorporated any fixes or updates into the nationwide PRL.• Maintained an active listing of PRL’s being tested, why they were being… Show more • Analyzed Wholesale Roaming Traffic (18 million dollars per month) to show where roaming traffic was sent, the effectiveness of the Preferred Roaming List, and the cost savings of moving traffic from one carrier to another.• Created new test versions for all markets, sent all test versions to select markets to test, followed up on the testing process and incorporated any fixes or updates into the nationwide PRL.• Maintained an active listing of PRL’s being tested, why they were being tested, and if the testing passed or failed for internal business partners. .• Administered the actual hardware and software processes for updating/flashing cellular product mix.• Documented all of the PRL processes and procedures for corporate procedure.• Updated internal web-page utilizing Dreamweaver software.• Developed monthly PRL usage information utilizing Access and Excel. Show less

• Scheduled and manage Sub-Plan Owner "Task Plan Scrub Sessions" for individual departmental groups within each organization for each project assigned to.• Rolled-up all Sub-Plan Task Plans into a single task plan including all inter-dependencies, predecessors, andSuccessors, within the various departmental organizations including external business partners and internal business partners.. • Created and manage detailed task plans in order to ensure critical path items… Show more • Scheduled and manage Sub-Plan Owner "Task Plan Scrub Sessions" for individual departmental groups within each organization for each project assigned to.• Rolled-up all Sub-Plan Task Plans into a single task plan including all inter-dependencies, predecessors, andSuccessors, within the various departmental organizations including external business partners and internal business partners.. • Created and manage detailed task plans in order to ensure critical path items and milestones were met.• Provided Sub-Plan Owner orientation to all Sub-Plan Owners (up to 25 Owners per project) including external and internal business partners. .• Managed a Risk/Action Item/Issue database and ensured all items logged in the database were mitigated in a timely manner as to not jeopardize the timeline of the project.• Worked with Resource Managers to ensure that each departmental group (Sub-Plan Owners) will meet all milestones required including external and internal business partners. • Reported to Senior Management (Director's, Vice-President's, Senior Vice-President's, etc…) to provide status updates on various projects and received input on how to mitigate any conflicts between active projects.• Conducted Post-Project Review's in order to improve on future projects with external and internal business partners. Show less

• Negotiated with client and internal groups for time-line of project start and completion dates.• Provided knowledge of technical concepts to client/co-workers to ensure understanding of processes regarding projects.• Responsible for project management and coordination with Database Administrators, Technical Services, Unix, and —Mainframe groups for client/server projects, lasting from 1- 2 months in duration.

Sold voice, data, and video telecommunications equipment and products to clients in business to business (B2B) environment. Generated new business by networking, cold-calling, telephone inquiries, and referrals.