* Provide guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best terms* Determine clients’ needs and financials abilities to propose solutions that suit them*Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a fair and honest dealing*Perform comparative market analysis to estimate properties’ value*Display and market real property to possible buyers*Prepare necessary paperwork (contracts, leases, deeds, closing statements etc)*Maintain and update listings of available properties*Cooperate with appraisers, escrow companies, lenders and home inspectors*Develop networks and cooperate with attorneys, mortgage lenders and contractors*Promote sales through advertisements, open houses and listing services*Remain knowledgeable about real estate markets and best practices

Ensure all equipment are maintained correctly by staff and ensure work is performed for any repairs or replacements. · Oversee property maintenance contracts and vendors, including competitive bidding. · Respond to tenant issues and emergencies. Troubleshoot problems and respond by contacting the appropriate contractors/vendors or in-house personnel to remedy each situation. · Perform weekly property inspections to identify work necessary to maintain overall property condition and operations. · Assist in the preparation of annual operating budgets, capital expenditures, purchasing and invoicing for each tenant

• Maximize revenue and cash flow: Collection of budgeted income• Control expenditures: Plan, schedule and control expenditures within my control to obtain products and services at minimum costs • Prepare financial reports, including two fiscal year budgets, helping to make business decisions based on an accurate financial position• Execute and designed marketing plans and materials, as well resident retention programs • Perform market and product analysis; Raised rents based on survey information to exceed budget objectives.• Prepare market plans when occupancy and availability fail to meet standards. This includes all direct marketing activities• Motivate staff by helping them to establish daily, weekly and monthly goals, by rewarding good performance, and by serving as a role model salesperson • Train and developed subordinates (provide on‐the‐job training and schedule company training).• Responsible for accounts payable and receivable.• Negotiate contracts with vendors that was implanted through the entire Knoxville region• Responsible for daily operations of 214 unit apartment home community• Inspect units before move in and after move out, contributed to increased occupancy, posted rental collections, responsible for all eviction procedures and oversee all renewals

• Ensured compliance with area housing authorities’ programs including THDA and KCDC• Prepared financial reports, including three fiscal year budgets, helping them to make business decisions based on an accurate financial position• Executed and designed marketing plans and materials, as well resident retention programs • Reduced delinquency by $20,000 in 4 weeks as well as established policy and procedure for all delinquent accounts• Negotiated contracts with vendors that was implanted through the entire Knoxville region• Responsible for daily operations of 96 unit apartment home community• Exceeded NOI and budget expectations• Inspected all units before move in and after move out, contributed to increased occupancy, posted all rental collections, responsible for all eviction procedures and handled all lease renewalsAssistant Property Manager, Brookside Properties, Knoxville, TN 2005-2007 • Prepared and reviewed financial reports for corporate, helping them to make business decisions based on an accurate financial position.• Contributed to the development and implementation of marketing plans and materials, as well resident retention programs • Reduced delinquency below 1% a month after hire. Established program for all delinquent accounts• Assisted in the daily operations of a 432 apartment home community• Supervised and directed 10 employees when needed • Developed the Preferred Employee Program for Brookside Properties• Inspected all units before move in and after move out, contributed to increased occupancy, posted all rental collections, responsible for all eviction procedures and handled all lease renewals