Stephanie Reis Email & Phone Number

São Paulo, Brasil

Position: Inside Sales CoordinatorMain activities: coordinate and supervise the Inside Sales team; Identify problems and erros in internal procedures to apply the best necessary strategy; Creation of reports and strategies with other departments in order to increase the number of sales.Major accomplishments: Decrease internal errors; process optimization; better feedbacks to internal departments; reduction of the time of response to the customers.

São Paulo, São Paulo

Position: Inside Sales / Pricing Main activities: Analysis and submission of new international sea (LCL and FCL) and air freight quotes; Direct contact with freight fowarders and NVOCCs worldwide; Analysis of best logistic operation; Pricing; Direct contact at the Port of Santos; Development of new international routes.Major accomplishments: Increase on competitiveness mainly on the LCL prices; Better partnership with international freight fowarders; increase on the number of new shipments.

São Paulo

Position: International Customer Service analystMain activities: Development and qualitative analysis of the international aftercare; Development of export procedures under warranty terms; Exportation of spare parts; Cargo monitoring; Negotiation and administration of service contracts abroad; Development of the new base in Miami; Management of Supply in Miami’s base inventory; Issuance and analysis of export documentation; Management of budgets and invoices through PROTHEUS MICROSIGA system; Contact with customs agents; Control and feed of the billing worksheet from the national and international after sales area.Major accomplishments: Significant increase in the number of worldwide authorized technicians, significant decrease in response time for customers; inventory creation in the new US base; Organization of technical training in 3 different countries; Preventive maintenance contract and technical assistance action in the USA.

São Paulo E Região, Brasil

Position: Foreign Trade TraineeMain activities: Prospection of new international clients, Follow-up with former clients; Prospection of international representatives; Organization of fairs; Management of client’s portfolio; Issuance and analysis of export documentation under normal and special regime (Invoice, PL, Commercial Invoice, AWB/BL, DSE); International freight quotation; Cargo monitoring; CRM management. Major accomplishments: Increase of 6 new international representatives and participation in three new exhibition fairs.

São Paulo E Região, Brasil

Position: Internal and External Sales InternMain activities: Assistance to clients and/or directing external assistance, providing support in English when necessary; Scheduling courses In Company or local; Control of the resources used to carry out training; Management of the operating system; Customer portfolio management. Major accomplishments: Development of sales procedure and increase in training enrollment

Pós-Graduação Lato Sensu - Especialização, International Business/Trade/Commerce

Bacharelado Em Relações Internacionais, Relações Internacionais