Stephanie Capshaw Email & Phone Number

Davidson, Nc, Us

Remote

Remote

Effectively work and manage up to 250 professional accountsDevelop and maintain business relationships and grow my own book of businessAchieve monthly sales and margin goalsProvide quotations for project pricing for home improvement productsWork independently to manage tasks via SalesforceProcess and follow up on all orders placed for my book of businessProvide before and after customer service to ensure the orders arrive in tact; handle replacements for any damaged goods

Chico, Ca

Inside Sales for all our 10 sites. Online Chat, handling up to 3-4 chats with people at the same time problem solving,Multi-tasking, order entry,customer follow-up, product knowledge in Plumbing, Handlesets, Lighting,Flooring, and more... Average sales of $200,000 per month gross

Nashville, Tennessee

Meet and exceed goals for new client sales, repeat purchases, and overall customer satisfaction-Build and nurture my personal book of business to grow customer lifetime value of trade professionals and commercial accounts-Consistently drive high activity through outbound calls and email campaigns -Educate professional accounts on how to shop on Houzz and how to use the new and exclusive “trade only” aspects of the site-Assist professional accounts with placing first and subsequent orders on Houzz by providing assistance in finding products, negotiating discounts, placing orders, order fulfillment, on-time delivery, and post-purchase customer support-Maintain and grow relationships with accounts through consistent outreach, follow-up on needs for upcoming projects/opportunities, and provide updates on new products added to Houzz and site product developments/features-Develop expertise regarding products available for purchase on Houzz and industry trends-Achieve weekly and monthly sales and margin objectives as provided

Oroville, California

and other smaller establishments. Responsible for food and beverage service. Responsible for safely and securely handling large volumes of cash. Worked independently under minimal supervision. Promoted to training team;, trained new hires. Worked with others as part of an effective team.

Prepared lease agreements. Assisted potential renters by showing properties. Processed credit and reference checks. Entered tenant data into secure database and generated reports. Demonstrated flexibility and willingness to accommodate to both clients and supervisors.

Bs, Criminal Justice/Law Enforcement Administration, Graduated

Post Dispatch Certificate, Dispatch

General

High School Diploma, General