Stephanie Carrillo Email & Phone Number

Tampa, Florida, United States

Tampa/St. Petersburg, Florida Area

Tampa/St. Petersburg, Florida Area

• Participate in the strategy development and solutions implementation for national and global benefit programs.• Manage relationships with third party plan providers, brokers and other external vendors.• Provide tier 3 level support on escalated Benefits/HRIS issues from HR Services Team and Benefits Coordinators.• Administer 401(k) retirement plan and oversee external auditing for annual 5500 filing.• Implemented auditing processes for ACA measurement in HRIS to ensure compliance and improve efficiency; manage 1095-C and 1094-C reporting.• Manage the company Relocation Program, analyze trends and provide quarterly spend reporting.• Partner with internal communications to develop effective and culturally aligned communications across benefit programs.• Monitor, analyze and recommend compliance actions for new and evolving national and global benefit legislation.• Track all benefits related claims/invoices to analyze trends and provide annual budget.• Monitor the interface files to and from our vendors and assist in configuration and testing of files.

Greater Denver Area

• Administered salaried and hourly employee benefit programs across 5 countries, including medical, dental, vision, life and disability, retirement, and tuition reimbursement; inputted data into HRIS and partnered with outside vendors to resolve escalated issues.• Served as a liaison between global vendors and employees; advised on eligibility, coverage, claim procedures and other benefit related matters.• Conducted HRIS testing for Open Enrollment and plan/process changes.• Updated training, communications and enrollment materials to address frequently asked questions and common issues.• Revamped Benefits New Hire Orientation and presented quarterly to Staff new hires.• Managed and developed the company’s national Tuition Reimbursement Program. Assisted in implementing Canadian Tuition Assistance Program.

Tampa/St. Petersburg, Florida Area

• Analyzed and modified compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.• Provided current and prospective employees with information about policies, job duties, working conditions, wages, and employee benefits.• Planned and conducted new employee orientation to foster positive attitude toward organizational objectives.• Served as a link between management and employees by handling questions and helping resolve work-related problems.