Stephanie Byrne work email
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Stephanie Byrne personal email
Stephanie Byrne phone numbers
Stephanie is a client-focused leader with extensive experience within the eCommerce industry. Coming from a retail background she understands the importance of delivering to client expectations to ensure a positive impact on the business's bottom line. Stephanie is highly experienced at motivating her team to work closely with clients to devise and implement strategies that help them sell more.
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CeoAmblique Jun 2018 - PresentPotts Point, New South Wales, Au -
Chief Client OfficerAmblique Feb 2015 - Jun 2018Potts Point, New South Wales, Au
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Client Services DirectorAmblique Sep 2012 - Feb 2015Potts Point, New South Wales, Au
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Digital Account Director (E-Commerce)Amblique Feb 2012 - Sep 2012Potts Point, New South Wales, AuResponsibilities included:+ Supervising the Account Management team+ Overseeing client relationships and profitability+ Providing strategic overview of clients to identify potential enhancements and opportunities+ Attend to client escalations+ Negotiating all new client support and enhancement contracts and renewals+ Developing Account Management processes and standards+ Manage assigned clients and projects as per the responsibilities in the Account Manager role belowAchievements:+ Doubled the size of the Account Management team+ Implemented key processes and standards including effectiveness measures+ Increased the overall profitability of the Account Management team
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Digital Account Manager (E-Commerce)Amblique Apr 2011 - Feb 2012Potts Point, New South Wales, AuResponsibilities included:+ Managing customer accounts on a day-to-day basis+ Servicing and supporting customers in a timely manner+ Documenting all customer activity and communication+ Identifying & realising ongoing account opportunities + Ensuring all accounts were continuously profitable+ Managing projects for new and existing clients+ Creating & maintaining project management documentation+ Coordinating specification documentation with producers+ Managing timelines and assigned resources+ Managing internal and external expectations+ Ensuring projects were delivered profitablyAchievements:+ 100% customer retention + Management of key accounts including Specialty Fashion Group, Forever New and Matt Blatt+ Successful delivery of two large e-commerce sites
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Business Development ManagerSmarter Clothing Feb 2010 - Apr 2011FrResponsibilities included:+ Managing customer service team+ Resolving customer escalations+ Negotiating changes to customer agreements+ Generating sales leads+ Providing sales support to Sales Manager and National Manager+ Completing administrative sales tasks within agreed time frames+ Creating customer ordering sites+ Managing prospective customer relationships+ Creating marketing collateral+ Managing website SEO+ Planning and implementing marketing campaigns within budget + Ensuring brand compliance is maintainedAchievements:+ 98%+ customer retention+ Restored trust with customers and updated all accounts after implementation of new accounting system + Recruited and trained successful Account Manager+ Assisted with the acquisition of 8 new customers with an anticipated annual spend of $436K -
Sales & Marketing CoordinatorSmarter Clothing Nov 2008 - Feb 2010FrResponsibilities included:+ Presentations to prospective customers+ Providing sales support to Sales Advocates within L&H Group network+ Completing administrative sales tasks within agreed time frames+ Creating customer ordering sites+ Managing prospective customer relationships+ Creating marketing collateral+ Managing website SEO+ Planning and implementing marketing campaigns within budget+ Coordinating promotional events + Ensuring brand compliance is maintainedAchievements:+ Assisted with the acquisition of 25 new customers with an anticipated annual spend of $1597K+ Planned and implemented ‘Get Smarter’ marketing campaign targeting companies who spend in excess of $100K per annum on their uniforms
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Marketing CoordintorSmarter Clothing Mar 2008 - Nov 2008FrResponsibilities included: + Creating marketing collateral+ Managing website SEO+ Planning and implementing marketing campaigns within budget+ Creating customer surveys and presentations+ Developing sales plans+ Coordinating promotional events+ Ensuring brand compliance is maintainedAchievements:+ Reached top five search results in Google+ Writing and optimising all website content
Stephanie Byrne Skills
Stephanie Byrne Education Details
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University Of Technology SydneyAdvertising -
St Joseph'S Catholic CollegeHigher School Certificate
Frequently Asked Questions about Stephanie Byrne
What company does Stephanie Byrne work for?
Stephanie Byrne works for Amblique
What is Stephanie Byrne's role at the current company?
Stephanie Byrne's current role is CEO at Amblique.
What is Stephanie Byrne's email address?
Stephanie Byrne's email address is sb****@****que.com
What is Stephanie Byrne's direct phone number?
Stephanie Byrne's direct phone number is +612827*****
What schools did Stephanie Byrne attend?
Stephanie Byrne attended University Of Technology Sydney, St Joseph's Catholic College.
What skills is Stephanie Byrne known for?
Stephanie Byrne has skills like E Commerce, Account Management, Digital Strategy, Seo, Email Marketing, Digital Marketing, Strategy, Marketing Strategy, Online Advertising, Advertising, Project Management, Cms.
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