Recipient of DPK “Circle of Excellence” Award for being in the top 1% at First AMCollaborate with other members of management to identify and implement improvementsConsult clients on online and offline marketing strategiesConduct certified clock hour monthly education workshops to realtors and lendersDevelop and retain quality client base of Real Estate Agents, Lenders and Builders Initiate new customer relationships through various marketing initiatives Maintain customer relationships and service customer needs throughout the entire order processConduct presentations to major offices and trade association demonstrating First American products and servicesPrepare reports to track progress on client developmentUnderstand and promote social media in the real estate market

Collaborate with other members of management to identify and implement improvementsConsult clients on online and offline marketing strategiesConduct certified clock hour monthly education workshops to realtors and lendersDevelop and retain quality client base of Real Estate Agents, Lenders and Builders Initiate new customer relationships through various marketing initiatives Maintain customer relationships and service customer needs throughout the entire order processConduct presentations to major offices and trade association demonstrating First American products and servicesPrepare reports to track progress on client developmentUnderstand and promote social media in the real estate market

Estimate and approve costs of all production, post-production, music and talent session and reuse costsWork with Broadcast Traffic to obtain flight scheduling to process talent fees for all spots airingTrack all active spots to insure talent holding fees are authorized and paid appropriately Grant final approval and closure of all product and talent reuse jobsRenegotiate with agents to reinstate released commercials for 2nd 21 month guarantees Manage all research and clearance approvals for print related advertisements by working as a liaison between client, legal and agencyCoordinate with multiple departments inside the agency (Production, Media, Business Affairs, Account Service) to gather information for accurate distribution of finished commercials to broadcast stations Work with media buying services to ensure every station is shipped the correct commercial for media buy

Manage 20+ consultants servicing 7,000+ clients for Internet solutions companyConsistently meet all monthly key performance indicators (Revenue, Retention, Client Satisfaction, and Phone Metrics)Collaborate with other members of management to identify and implement improvements Organize weekly education workshops on topics ranging from product knowledge to time managementParticipate in departmental troubleshooting and productivity meetings and focus groupsEarned the Territory Manager of the Year award in 2006Managed over 400 Real Estate, Insurance and Mortgage website accountsConsulted clients on online and offline marketing strategies resulting in product up-selling to enhance client productivity and website functionSupported client website enhancements and productivity tools including: client relationship databases, site statistics, lead generation systems, landing page design, email and search engine marketingPerformed customer service duties including email set up, site updates, HTML edits and IT troubleshootingSurpassed division records for monthly salesSurpassed division records for quarterly salesPromoted from Personal Marketing Consultant

Managed pay-per-click advertising campaigns by reporting key performance metrics from web analytic softwareCreated and managed direct marketing campaigns by creating HTML emailsWorked with search engine consultants to optimize website rankings Coordinated printing of marketing and sales collateral. Mainted customer database (salesforce.com)Managed prospect and customer webinars ranging from 10 to 100 attendeesCoordinated events including client User’s Conference, internal meetings and tradeshowsResearched appropriate associations for networking opportunities, tradeshows and functions