Stephanie H. Email & Phone Number

• Hosting client calls as well as calls with their third parties; training calls to explain step-by-step instructions and expectations when submitting Information Security assessments
• Successfully conducting calls with clients to facilitate knowledge sharing and producing tangible results including meeting deadlines and reduction of workload
• Responsible for engagement management documentation for the length of the engagements
• Onboarding new joiners to the engagement team via training calls and shadowing
• Creating templates for use in daily/weekly client deliverables
• Serving on DEI committees and planning events to align with strategic goals to enhance the KPMG experience for under-served populations

Fayetteville, North Carolina Area

• Implemented strategic improvements to mitigate risk of asset theft, as well as innovative processes to streamline the tracking of fraudulent activities
• Demonstrated strong understanding of corporate systems, business processes, risk management, security vulnerabilities & asset management
• Team supervisor; ability to lead team in fast-paced and challenging environments
• Trained new hires and JCPenney personnel to provide guidance on theft trends and risk management
• Interfaced successfully with external organizations such as State/Federal Law Enforcement agencies and internal store departments
• Served as effective District Captain by investigating store incidents and/or registers to conduct trend analysis on excessive cash (+$100) missing/stolen and provide root cause to General Managers resulting in #1 spot.

• Reinforced improvements in theft management which reduced active theft down to 2.8%
• Met audit weekly and quarterly audit standards to ensure regulatory compliance; successfully passed OSHA compliance and saved JCPenney $50K in potential fines
• Planned and executed quarterly meetings to discuss AP initiatives and influence users on incident response techniques
• Gathered trend analysis and presented information on a regular cadence to senior leadership

• Recognized for achieving 3 out of 4 monthly apprehension goals and yearly shrinkage goal of 5%
• Supported the development, transition and integration of new security strategies; utilized electronic media to protect volatile case evidence
• Coached JCPenney employees on Asset Protection initiatives to promote internal/external business partnerships that increased incident response time

• Delivered reports to management regarding security status and recommendations for the adoption of new policies, standards and procedures
• Developed and executed corrective action plans and remediation plans when issues are identified in order to mitigate risk
• Received repeated awards from senior management

• Implemented system security analysis to uncover theft trends near Boston area colleges, utilizing data collected via electronic media and interview
• Successfully conducted a nationwide survey on Police Department Information Technology systems
• Responsible for reviewing, updating and maintaining all research standards for the department
• Contained and mitigated incidents involving critical and other support systems