Stephanie Coombs, Mba Email & Phone Number

o Facilitates monthly new hire and continuing education training o Conducts call monitoring to provide analysis and reporting on productivity and effectiveness of sales teams o Develops individualized training plans for sales agents o Works in tandem with sales leaders, instructional designers, and subject matter experts to design training content for new and tenured staffo Active member of the Team Member Engagement Council

Tempe

o Collaborates with clients, vendors, and internal resources to develop project plans specifying implementation requirements detailing strategy, dependencies, staffing, training needs, and timelines o Assigns tasks, responsibilities, and drives project team accountability to ensure project success from initiation to productiono Maintains scope and implementation expectations with clear, concise documentation and consistent communication

Chandler, Arizona

o Led the Admissions Department and reported directly to the Director of Admissions and the Campus President o Organized and facilitated monthly Open House Events and local marketing events including military specific career fairs and college fairs to generate new enrollment o Conducted daily campus tours and guided prospective students through the enrollment process in person and virtually o Partnered with other departments including Student Finance, Academics, and Career Services to ensure prospective students are vetted and counseled appropriately o Responsible for preparing enrollment reports, maintaining student databases, and assisting in forecasting projections for upcoming terms

Okayama, Japan

o Presented monthly hands-on training sessions to instruct Native English Teachers on curriculum, teaching methodology, and the business aspects of Amity through demonstrations and interactive presentationso Supported 20+ Amity branch schools in the Hiroshima, Nagoya, and Kyushu regions through on-site training sessions, professional development workshops, and seminars via video conferencingo Created curriculum for both traditional classroom settings as well as designed lessons for smart board technologyo Managed the Project Training Team, Emergency Teachers, and Native English Teacher Area Assistants

Fukui, Japan

o Oversaw five Amity branch schools as the liaison between the Native English Teachers of the Hokuriku region and the Amity Head Officeo Prepared and conducted meetings providing teaching support o Taught an average of 32 – 36 lessons per week with students aging from 6-months to adulto Maintained a high level of parent and student satisfaction as indicated by 90% contract renewal rates o Collaborated with the Japanese staff to exceed business goals and expectations by promoting additional courses, recommending additional self-study materials, and teaching successful prospective student lessons

Master Of Business Administration - Mba, Business Administration And Management, General, Gpa 4.00

Graduated in September 2017.

Bachelor Of Arts (Ba), International/Global Studies, Gpa 3.77