Stephanie Cracknell Cbap, Pba, Cspo Email and Phone Number

As an Instructor for the Requirements Lifecycle course, I redeveloped the curriculum for all four courses in the BA certification program in 2020. The course covers both iterative and predictive environments.Topics include: -Stakeholder Identification-Use case analysis-User story writing and refinement -Elicitation techniques -Types of requirements, and the documentation of requirements and traceability-Fit criteria-Process flows & Data flow diagrams

IT Trauma & Extremities• Responsible for planning and delivering customer experience solutions/platforms that align with customer goals/needs as well as Stryker IT architectural standards. • Design lead for process and application enhancements across multiple division’s ERPs.• Partner with business stakeholders and IT Business Partners to document, analyze, prioritize, and refine business needs and requirements. Recommend business process and system changes to improve efficiency… Show more IT Trauma & Extremities• Responsible for planning and delivering customer experience solutions/platforms that align with customer goals/needs as well as Stryker IT architectural standards. • Design lead for process and application enhancements across multiple division’s ERPs.• Partner with business stakeholders and IT Business Partners to document, analyze, prioritize, and refine business needs and requirements. Recommend business process and system changes to improve efficiency an ensure positive business outcomes. Define and implement change management process improvement initiatives.• Collaborate with IT technical build teams to provide innovative and strategic solutions that align with IT Enterprise Architecture standards while delivering business value and a seamless customer experience. Ensure clear communication between business stakeholders and IT technical teams.• Define and document all integrations required to ensure the end solutions/platforms work seamlessly and capture all required information at key points in the customer life cycle. Show less

As the first BA to work at the Legion, I developed and introduced a BA methodology/approach based on the IIBA’s BABOK to ensure continuity across the organization. Promoted to the Head of Strategy & Architecture to lead the BA/PM and Development teams across the IT team. Managed project life cycle which included developing the project scope and business case, as well as project delivery utilizing PRINCE2.Followed strict usability standards met for the development of the e-commerce site.… Show more As the first BA to work at the Legion, I developed and introduced a BA methodology/approach based on the IIBA’s BABOK to ensure continuity across the organization. Promoted to the Head of Strategy & Architecture to lead the BA/PM and Development teams across the IT team. Managed project life cycle which included developing the project scope and business case, as well as project delivery utilizing PRINCE2.Followed strict usability standards met for the development of the e-commerce site. Thorough understanding of Software Development Life Cycle (SDLC); involved in all phases from planning to the implementation stage. Conducted functional testing and lead UAT, which included test plan and test case development. Proven track record of negotiating, building and managing strategic relationships. Key Projects Included:• E-commerce Site Development Project. Development of the new eCommerce site for the Legion and set up of WMS and 3PL partner. http://www.poppyshop.org.uk.Budgeting System Development Project. • Elicited, analyzed and documented requirements on this project to develop and implement a new zero based budget (ZBB) system.Volunteer Recruitment Database Redesign• Aligned stakeholders from 3 departments on a common understanding of the future state process of the volunteer recruitment process and its working practices with the Contact Center. Show less

Lead BA and PM at Mapeley on both infrastructure and software projects. Managed the corporate help desk and change management in an ITIL environment.