Stephanie Crawley Email & Phone Number

Cleveland, Oh, Us

Cleveland, Oh, Us

Cleveland, Ohio, Us

As an active member of the Ventures Management team, responsibilities include the implementation of new programs, services and initiatives to optimize health system services and revenues in response to market changes within the operational scope of the hospital.Provides direction and oversight to administrative and business office staff. Ensures staff is appropriately trained and complies with relevant regulations, policies and procedures. Responsible for Human Resources function which include recruiting/hiring, conducting performance evaluations, training and development, and counseling/disciplinary action.Oversees and is responsible for ambulatory infusion workflow and scheduling in collaboration with Home Care Services Nursing leadership.Responsible for financial administration and budget facilitation for the clinical department. Creates and generates statistical or ad-hoc reports as appropriate. Financial planning, monitoring and oversight of all department expenditures and revenues. Budget development and consolidation, assists in problem solving, regulation interpretation and application. Designs and implements accounting processes, ensuring compliance with all organizational and departmental policies and procedures and providing analysis of income and expenditures. Identifies and implements opportunities for cost savings and revenue generation.

New York, New York, Us

Active involvement in site-wide implementation and monitoring of the IMEx, Lean Management System aspects and methods. Closely worked with the Operational Excellence Leadership to create a strategic Continuous Improvement Culture that meets the organization's business expectations. Requirements include but are not limited to: • Supervise colleague work operations relating to the deployment and support of the site's IMEx strategy in accordance with Good Manufacturing Practices (GMP) and all federal, state, and local environmental and safety requirements.• Assist in ensuring that units are manufactured at the expected volume using the right resources while optimizing personnel available to fulfill customer product demands within budgetary guidelines, communicating with and proposing actions to senior leadership as necessary.• Act as a change agent who is committed to creating positive change for the location through their team leadership, support educational goals of site colleagues in Lean and Six Sigma principals through coordination, leading/facilitating seminar, project, workshops, and mentorship. • Participate actively in the development of colleagues, including timely performance feedback and appraisals, as well as other aspects of the performance management process.• Maintain colleague training and ensure that all processes, specifications, and standards are followed.

Baltimore, Md, Us

Long-term care facilities and other adult-congregant living environments are served by Remedi SeniorCare, a leading pharmacy innovator. The Remedi team aids customers in providing excellent patient care while also improving business results through innovative technological solutions and clinical understanding.Management of approximately 80 individuals who range in duties from packaging medications to staging delivery of 120,000-150,000 medications to SNF and ALF homes across 4 states. Evaluate the output, precision, and quality of the employees. Employs suitable measures, such as retraining or performance improvement programs, in collaboration with fulfillment supervisors to keep staff performance levels at or above standards.Key competencies include utilization of Lean methodologies, project and employee management, process improvement initiatives, leadership, and training & development.Key Achievements: • Lead projects and collaborated with staff to achieve operational improvements. Increased employee attendance by 20% and decreased tardiness by 22%. • An eight-week operation to revise and redistribute starter medicine kits was slashed in half. Completion time equated to four weeks. • Policy development and implementation to reduce scanning equipment loss and replacement costs.

Beachwood, Ohio, Us

Lee Silsby is a premier 503A compounding pharmacy, providing innovative solutions to help people reach their highest potential physically and mentally. Daily monitoring of up to 50 patients to analyze pharmaceutical needs, confirm appropriate documentation, prescription data, and billing information. Oversaw the prescription fulfillment process for patients in 45 states and overseas. While motivating staff to explore sales targets to meet business and growth needs, I took responsibility for efforts to enhance customer capital goals.Key Achievements:• Increased call volume from 30 to 50 calls a day by creating streamlined office processes and grouping functions together for optimum productivity levels. • Slashed call times by establishing an effective cadence structure aimed at identifying bottlenecks and solutions rapidly. • Management and corporate goals were used to construct processes that adjusted outer goals in order to boost productivity by 5% with a projection of 15% by year end. Key Skills Used:• Operational Management• Leadership• Lean Six Sigma• Project Management• Process Improvement• Customer Service• Training & Development

Cleveland, Ohio, Us

Cleveland Clinic, a non-profit academic medical center, provides clinical and hospital care and is a leader in research, education and health information.I served as a project lead on Kaizen initiatives within the pharmacy department. I directed and oversaw the training and development for new technicians and supported pharmacists with medication preparation and distribution for patient administration. Key Achievements:• Collaborated with continuous improvement specialist to develop training manual – modernizing outdated 10+ yr. old content. • Reduced waste and lowered spending on insulin by establishing par level shift minimums and implementing systematized counts for 2000 med carousel container. • Boosted employee morale and decreased call offs by 40% by installing an overhead music system linked to employee-chosen background music stations. Key Skills Used:• Training & Development• Performance Management• Collaboration• Process Improvement• Research• Trend Analysis• Strategic Planning

Cleveland, Ohio, Us

University Hospitals is one of the nation’s leading healthcare systems, providing patient-centered care throughout northeast Ohio. Deployed within the pharmacy at UH main campus to prepare IV fluids and injections for emergency and surgery patients, including narcotics prescriptions. I constructed, stocked and counted narcotics for operating and delivery rooms. Additionally, I assisted pharmacists in the retrieval, processing and distribution of medications and sterile products for patient administration. Key Achievements:• Facilitated 2-month pharmacy transition into Seidman Cancer Center by setting up new location, establishing medicine par levels and an IV room. • Hand Selected as department representative in Kaizen Lean Six Sigma certificationKey Skills Used:• Project Management• Operations Supervisor• Lean Six Sigma/Kaizen• Customer Service• Process Improvement• Office Administration

Louisville, Kentucky, Us

Assisted pharmacists in the procurement, distribution, and packaging of all controlled medications in accordance with pharmacy and local regulations.

Cincinnati, Oh, Us

Medication preparation for assisted living facilities, medication compounding, and inventory processing.Nursing home consultation, quality control, state audit preparation, narcotic destruction, and direction for strengthening processes to ensure proper workflow.Patient information, insurance, and billing data entry processing

As operations manager, I oversaw the scheduling of a sign and lighting crew to perform on-site work in accordance with client specifications, oversaw payroll, and controlled all operational duties, including but not limited to:• Coordination of teams to promote idea exchange and cross-team learning opportunities• Create, implement, and maintain operational policies and procedures.• Make critical policy, planning, and strategy decisions.• Form alliances and collaborations with other organizations.• Ensure that all legal and regulatory documents are filed, and that laws and regulations are followed.As the lead design consultant, I created and developed sign designs and layouts for corporations and small businesses.

Cleveland, Oh, Us

Inside sales representative for cardiopulmonary associates and hospitals. Held business relations and cold call inquiries. Maintained sales base with current clientele and development of new leads.

Master Of Business Administration - Mba, Business Administration, Management And Operations

Bachelor'S Degree, Healthcare Management & Communications