• Create team-building activities to enforce stronger creative solutions within the team• Work closely with the sales team to interpret customer requirements and offer solutions that maximize company profitability and add value to the customer• Organized workflow management with a strong focus on efficiency and accuracy• Main point of contact to provide resolution for time sensitive customer requests and concerns• Understand and apply company policies regarding pricing… Show more • Create team-building activities to enforce stronger creative solutions within the team• Work closely with the sales team to interpret customer requirements and offer solutions that maximize company profitability and add value to the customer• Organized workflow management with a strong focus on efficiency and accuracy• Main point of contact to provide resolution for time sensitive customer requests and concerns• Understand and apply company policies regarding pricing, discounts, freight, contacts and/or other terms of sale Show less

• Develop and maintain effective working relationships with various representatives (sales)• Implement strategies to speed up response time and effectively communicate with consumers during high volume periods

• Trained and guided teams of 25 members/new employees, to maintain high productivity and performance• Maintained team efficiency by strategically delegating daily activities and monitoring contribution• Shouldered management responsibilities during absence of manager• Led operational planning and business frameworks to enhance resource utilization and reduce waste• Enforced and optimized company policies to maintain responsiveness to demands under high pressure… Show more • Trained and guided teams of 25 members/new employees, to maintain high productivity and performance• Maintained team efficiency by strategically delegating daily activities and monitoring contribution• Shouldered management responsibilities during absence of manager• Led operational planning and business frameworks to enhance resource utilization and reduce waste• Enforced and optimized company policies to maintain responsiveness to demands under high pressure situations• Produced regular management assisted reports• Performed proper cash handling procedures and processing banking transactions• Assisted in the opening of a new store, Summer 2018, in another location Show less

• Assisted in the day-to-day management and oversight of the facilities service area• Provided supervision to 12 – 18 employees and supported the supervision of 75 total employees• Served as part of a team that contributed to policy decisions, staff training and development• Provided orientation and training, performance feedback, motivation, and discipline to employees• Trained staff in duties, policies, procedures, customer service, and risk management• Led monthly staff… Show more • Assisted in the day-to-day management and oversight of the facilities service area• Provided supervision to 12 – 18 employees and supported the supervision of 75 total employees• Served as part of a team that contributed to policy decisions, staff training and development• Provided orientation and training, performance feedback, motivation, and discipline to employees• Trained staff in duties, policies, procedures, customer service, and risk management• Led monthly staff meeting• Assumed responsibility for all aspects of SRWC facilities, programs, and services• Responded to client issues and provide positive public relations and service• Communicated maintenance, custodial, or security issues to appropriate personnel• Responded as needed to all injuries, emergencies, and evacuations• Provided a friendly, inclusive, service-oriented environment for all staff and clients• Demonstrated commitment to staff development and leadership Show less

• Flagship Location • Excelled at marketing and sales by winning a competition between other management trainees• Knowledge of financial operations (i.e., profit and loss, costs of operations)• Drove sales working with department managers to maximize sales and profits• Maintained professional relationships with clients, and providing excellent customer service• Applied strong leadership talents and problem-solving skills to maintain and organize workflows for the retention… Show more • Flagship Location • Excelled at marketing and sales by winning a competition between other management trainees• Knowledge of financial operations (i.e., profit and loss, costs of operations)• Drove sales working with department managers to maximize sales and profits• Maintained professional relationships with clients, and providing excellent customer service• Applied strong leadership talents and problem-solving skills to maintain and organize workflows for the retention of customer satisfaction• Monitored outstanding/overdue balances and reduced them by 50% Show less

• The "face" of the office for visitors and responsible for the first impression• Answer incoming calls and direct them with strong communication skills• Monitor office supplies and cleanliness• Keep records and files organized