-Processing commissions from 60+ insurance carriers-Data entry of payments into our CRM-Manage all pay structures for 200+ independent insurance agents-Make monthly payments to independent insurance agents/agencies-Manage book of business and tracking accurate and missed payments

Manage day-to-day and annual operations of 4T Brokerage/The Gurney Agency. Work closely with executive team on the yearly goals, employee responsibilities and operations. Day-to-day responsibilities include working closely with agent support for new agent onboarding and contracting; maintaining all agency/agent licenses and agency contracts; Medicare compliance tracking; process, payroll/retirement contribution program; new employee onboarding; accounts billable/payable. Processing commissions and pay all contractors; manage all pay structures in CRM. Work with business consultant on processes, procedures, job descriptions and employee responsibilities. . LLC & FEIN filings. Book of business and CRM management.

-Payroll and retirement contribution data entry-New employee recruiting, hiring, and onboarding-Accounts billable/payable, using Quickbooks, and monthly accounting resolution with CPA-Point of contact for all vendors: IT, building/maintenance, human resources, carriers, agents-Commission reporting, processing, and payment for insurance agents/agencies-Inbound and outbound client calls requesting more information for applications, along with ensuring their satisfaction and confidence with the agency-Enroll client's in their health insurance plan through the US HealthCare.gov

-Owner and head baker of One Thirty Nine Delights-ServSafe Certified to work in commercial/licensed kitchens-Service customers with desserts and displays to meet their needs-Cater business meetings, birthday parties, graduations, wedding showers, baby showers and weddings-Develop content for Facebook and Instagram to help engage customers-Design and manage business web site

Freelance writer for Creative Circle clients, specializing in technical writing.

-Team lead for data analysis, organization and transfer for the replatform of our entire web store.-Develop a strong relationship with vendors in order to ensure timely, accurate and appealing representation of their products.-Read and research technical and descriptive materials in order to write informational, marketable descriptions, specifications and learning documents for vendor products.-Data analysis and organization of product information to create an enjoyable shopping experience for customers through existing and new user interfaces using Netsuite.-Attend vendor trainings to record and identify key information relative to the merchandising of products.-Create and maintain training materials for fellow team members specific to the use of Netsuite, writing style, vendor communications and product merchandising.-Due diligence on federal trademarks in order to copyright, trademark and market company brands.

- Interview, research and write articles for client publications.-Attend client events, conferences and meetings; present information, shoot photography and video.-Write and send out news releases, public service announcements, video messages for clients to statewide media; perform follow-up calls to media.-Design client websites for programs, events and public information.-Lead a grassroots letter writing campaign from client’s patients to legislators. Over 4,000 letters were sent in a year.

-Interacted with students and parents on a regular basis addressing move in/out, housing arrangements and employment.-Lead human resource training for all complex employees following MIOSHA standards.-General office duties; wrote and designed a monthly newsletters distributed to over 2,000 students.

-Interviewed, hired and trained two copy editors, two staff journalists and ten journalism interns.-Recruited student organizations, club sports, Greek affairs and varsity sports to be included in the book; gathered on and off campus events to assign.-Edited all stories and captions written that were published. About 250 stories in each yearbook.-Organized and led weekly staff meetings for assigning and critiquing stories.