- Advocates daily for two medically complex children who were born 12 weeks early at only 1 lb 10 oz and 2 lb 8 oz by collaborating with healthcare providers, therapists, insurance companies and PBM’s to ensure best possible care- Master in 504 Plan / IEP design, negotiation and implementation between schools, therapists and healthcare providers- Trained in administering specialty and common medications orally, enterally and via subcutaneous injection methods as well asextensive knowledge in feeding tube insertions/removals, feeding pumps and related troubleshooting- Fluent in medical terminology, medical billing, prior authorizations and insurance procedures- Experienced in developmental difficulties and medical complications relating to children born prematurely, particularly at or before28 weeks gestation- Mentors other families beginning their own journey with medically complex children- Assisted in remote learning and education during the Pandemic for three of four children with 504 Plans- Manages/ed schedules, personal needs, overall well-being and obligations for four children, current ages ranging 10 to 23- Well-versed in FAFSA and professional judgement processes for extreme financial hardships/changes

- Managed human resources paperwork efficiently and securely for new hires and information changes of current employees- Operated Mind Body Online software to schedule clients for services, add technician availability, and ensure accuracy of customerprofile information- Managed two Facebook pages by launching campaigns for two locations based on daily, weekly and monthly specials andpromotions as well as interacting with customers and prospects, as well as monitoring campaign exposures

- Worked with buyers to quickly and effectively find suitable properties within their budget and individual needs- Collaborated with sellers to effectively market their property to facilitate a smooth and quick transaction- Facilitated transactions by collaborating with other agents, mortgage and title companies and clients for a seamless transaction- Populated and administered documents/contracts with buyers, sellers and other agents to coordinate real estate transactions

- Interacted with key customer contacts and brokers/consultants to nurture and build relationships and successfully prospect clients- Compiled natural gas supply proposals and coordinated the proposal/RFP process between Prospects and Retail Natural Gas Team- Managed and organized current customer database and files to ensure completeness and accuracy of information- Enrolled new customers with PPL as well as their LDC to ensure a timely, seamless change of their natural gas supply- Scheduled daily natural gas supply behind approximately 15 LDC’s and Direct Connects from various interstate pipelines- Balanced LDC databases to eliminate or minimize supplier/customer penalties and cash outs

Provides operations support to Commercial Services marketing team including budgetary management, compliance, contact database design and management, events logistics support, and responsible for editing and distributing content of various internal communications; Also works with a marketing team to plan, design, and execute campaigns for key solution suites within the Products industry.

Responsible for daily operations at two franchise locations in the Easton area including production, sales, inventory management, local store promotions charitable contributions and advertising, financial recording/reporting, customer service/relations, and managing a team of customer service employees.

Account services for Subaru, Shell, XM Radio, Jaguar, and Land Rover accounts.