Stephanie A Dorsey

Stephanie A Dorsey Email and Phone Number

Chief Executive Officer @ Margins Capital
Wilmington, DE, US
Stephanie A Dorsey's Location
Wilmington, Delaware, United States, United States
Stephanie A Dorsey's Contact Details

Stephanie A Dorsey personal email

n/a
About Stephanie A Dorsey

Experienced leader who wakes up every morning excited to solve complex business problems with the newest technology. My purpose is to ensure people who look like me get access to step change wealth generating alternative investments like private equity, venture capital, commercial real estate, private credit and more. This is the hill I’m prepared to die on. Stephanie Dorsey started her career as a medical malpractice defense attorney for a mid-sized law firm in Baltimore, MD. She represented hospitals, nursing homes and doctors in the Baltimore and Washington, D.C. metropolitan areas. After two years of practice, she realized that she was more interested in how her clients operated rather than resolving the legal issues that they faced. To test this theory, she left the law and joined the Peace Corps to become a small business volunteer. While in Ecuador, she taught Afro-Ecuadorians micro-finance and started three community banks with Afro-Ecuadorian women’s groups.When Stephanie completed her 2 year assignment with the Peace Corps, she pursued her MBA from the Kellogg School of Management. After business school, Stephanie joined ING Direct, the country’s largest online bank at that time. She stayed on through Capital One’s acquisition of ING Direct and found a passion for technology and product management. In November 2021, she was recruited to take on a new challenge as the Chief Product Officer (CPO) of Metric Collective, the number one lead generation portal in franchising. When deciding what to do next, Stephanie focused on finding a solution to a problem that hit close to home. She founded Margins Capital so that people like her, who have historically been excluded from the alternative investment ecosystem, could have access to investing in alternatives.After experiencing transformative coaching as an executive, she decided to add coaching to her toolkit to help other leaders become the most authentic and resourceful versions of themselves. Margins Capital currently offers leadership and executive coaching to its portfolio companies.

Stephanie A Dorsey's Current Company Details
Margins Capital

Margins Capital

View
Chief Executive Officer
Wilmington, DE, US
Employees:
1
Stephanie A Dorsey Work Experience Details
  • Margins Capital
    Chief Executive Officer
    Margins Capital
    Wilmington, De, Us
  • The Diversity In Leadership Program, Inc.
    Executive Coach
    The Diversity In Leadership Program, Inc. Apr 2024 - Present
  • Margins Capital
    Chief Executive Officer
    Margins Capital Jul 2022 - Present
    Dover, De, Us
    We founded Margins Capital to solve the problem of access to alternative investments for women and BIPOC communities. We are currently invested in Uncle Nearest, Wilderotter Vineyard, and a new build Hilton branded hotel.
  • Metric Collective
    Chief Product Officer
    Metric Collective Nov 2021 - Sep 2022
    New York, New York, Us
  • Capital One
    Group Lead, Ivr & Voice Platforms
    Capital One Feb 2021 - Nov 2021
    Mclean, Va, Us
    Lead the product strategy and customer experience for the bank's IVR and voice platforms. Manage a team of product managers responsible for the innovation and development of platforms that services Capital One Bank's ~30M calls annually.
  • Capital One
    Product Leader, Servicing Features
    Capital One Oct 2019 - Feb 2021
    Mclean, Va, Us
    Currently manage a team of product managers that focus on building associate servicing tools to improve call quality and overall customer experience. Own the innovation and maintenance of the bank’s call transcription/machine learning platform which is used by 4 lines of business across Capital One and has 10k internal users. Awarded the Circle of Excellence award, the highest award given to associates at Capital One for call the transcription platform. Own the innovation product vision and strategy for the bank’s ~3k call center associates. Developed product bootcamp to train product managers across the bank.
  • Capital One
    Product Team Lead
    Capital One Feb 2018 - Oct 2019
    Mclean, Va, Us
    Led a cross-functional team across Capital One to deliver statements and tax documents to bank customers via digital and paper channels. Built a serverless, cloud-based statement generation process that made generating statements faster, safer and cheaper ($2M annual savings). Led a team of 18 product managers and engineers to deliver document center, which houses tax forms and statements for all Capital One customers in one place on the servicing website.
  • Capital One
    Product Manager
    Capital One Sep 2015 - Feb 2018
    Mclean, Va, Us
    Owned the bank’s digital debit customer experience and built activate debit card, change debit card PIN, temporary lock/unlock a debit card and order a new debit card in both the mobile and online channels. The order a debit card feature saved the bank over $750k in call volume.
  • Capital One
    Product Manager
    Capital One Jul 2014 - Sep 2015
    Mclean, Va, Us
    Led a cross functional team of data analysts, marketers and business analysts to transition the bank’s debit card portfolio from magnetic stripe to EMV chip cards. Managed the bank’s strategic launch of EMV chip cards on two core banking platforms to 4M checking customers, which saved the bank $74M in counterfeit fraud.
  • Capital One
    Product Manager
    Capital One Sep 2012 - Jul 2014
    Mclean, Va, Us
    Identified and resolved inefficiencies in debit space to deliver the ideal customer experience. Developed online PIN setting feature on legacy platform that saved the bank $550k annually in paper PINs and call volume. Developed and implemented a strategy that reduced the number of days it took for customers to receive their debit cards by half and saved the bank $5M a year in expedited card fees.
  • Ywca Delaware
    Secretary - Board Of Directors
    Ywca Delaware Jun 2014 - Jun 2020
    Wilmington, De, Us
    Elected to the Executive Committee upon first year of joining the organization's Board of Directors. Provided guidance on how to manage the organization's multi-million dollar budget. Participated on task force to develop the organization’s 5 year strategic plan. Partnered with the CEO to develop a new program, the Investor's Cabinet, to target millennial donors.
  • Ingdirect
    Product Marketing Manager
    Ingdirect Sep 2011 - Jul 2012
    Brand manager for the newly launched teen debit account, named MONEY. Created and executed the marketing strategy for MONEY, which generated over 45,000 accounts and $6.5M in balances in its first 6 months.
  • Gopicnic
    Summer Intern
    Gopicnic Jun 2010 - Aug 2010
    Schiller Park, Il, Us
    Developed sales tools for GoPicnic’s Brokerage and Custom Meal Program businesses. Created social media marketing strategy, identified secondary markets for excess inventory and sourced products for one of GoPicnic’s largest custom meal program customers.
  • Portfolio Recovery Associates
    Small Claims Attorney
    Portfolio Recovery Associates May 2008 - Jul 2009
    Norfolk, Va, Us
    Prosecuted debtors in Maryland and the District of Columbia which resulted in the annual collection of over $1.3M of consumer debt for a monthly average of 300 cases. Increased collection revenue by 40% in 2009 by identifying and prosecuting cases with high probable yields and created processes to negotiate settlements in lieu of trial.
  • Peace Corps
    Small Business Volunteer
    Peace Corps Feb 2006 - Mar 2008
    Washington, District Of Columbia, Us
    Facilitated small business, financial planning, economic empowerment and leadership classes and workshops to Ecuadorians in Spanish. Organized citizens to create 3 successful community banks to provide participants with access to credit. Chaired the Gender and Development Scholarship Committee that provides scholarships to 70 impoverished high school girls annually.
  • Goodell, Devries, Leech & Dann, Llp
    Associate
    Goodell, Devries, Leech & Dann, Llp 2003 - 2005
    Autonomously managed and developed pre-trial strategies for medical malpractice defense cases which on average, included damages of $3M. Led several small teams of paralegals and administrators for the execution of document production, discovery, motions’ practice and trial preparation. Successfully defended two bench trials as sole counsel, which is atypical for a 2nd year associate.

Stephanie A Dorsey Skills

Leadership Marketing Strategy Management Negotiation Business Strategy Strategic Planning Spanish Management Consulting Cross Functional Team Leadership

Stephanie A Dorsey Education Details

  • Northwestern University - Kellogg School Of Management
    Northwestern University - Kellogg School Of Management
    Marketing
  • University Of Maryland, Baltimore (Umb)
    University Of Maryland, Baltimore (Umb)
    Law
  • Tennessee State University
    Tennessee State University
    Agricultural Business

Frequently Asked Questions about Stephanie A Dorsey

What company does Stephanie A Dorsey work for?

Stephanie A Dorsey works for Margins Capital

What is Stephanie A Dorsey's role at the current company?

Stephanie A Dorsey's current role is Chief Executive Officer.

What is Stephanie A Dorsey's email address?

Stephanie A Dorsey's email address is st****@****ive.com

What schools did Stephanie A Dorsey attend?

Stephanie A Dorsey attended Northwestern University - Kellogg School Of Management, University Of Maryland, Baltimore (Umb), Tennessee State University.

What are some of Stephanie A Dorsey's interests?

Stephanie A Dorsey has interest in Salsa Dancing, Mentoring, Community Service.

What skills is Stephanie A Dorsey known for?

Stephanie A Dorsey has skills like Leadership, Marketing Strategy, Management, Negotiation, Business Strategy, Strategic Planning, Spanish, Management Consulting, Cross Functional Team Leadership.

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