Stephanie Doski Email & Phone Number

Florida, United States

Bloomfield, CT, US

Develops and leads the customer retention strategy for Medicare Advantage distribution teams. This position is part of the Medicare Customer Experience team and partners closely with marketing and sales teams to ensure a coordinated approach to customer retention.Identifies trends impacting customer retention and partners with sales teams and external.

Jacksonville, Florida, US

Florida Blue - Jacksonville, FL (Aug 2019 –Dec 2020)ConsultantI was accountable for developing and executing strategic imperatives designed to improve provider satisfaction with Florida Blue spanning across various areas, including IT, finance, marketing, and HR. I provide advice and expertise to improve business performance in terms of operations.

I orchestrated bi-weekly meetings with post-acute care center faculty at each facility to report outcomes and suggest improvements while training and developing staff on the proprietary software Episode Connect. I remarkably improved performance by conducting Quarterly Town Halls and on-site meetings with network providers by sharing key metrics and.

I implemented a targeted up-sell plan within the existing account base, organizing resources, leading meetings and demonstrations with prospects, closing deals, and facilitating contract negotiations. I dexterously built and executed deal plans for assigned target accounts, prospected new opportunities, drove successful negotiations, and managed customer.

Frisco, Texas, US

At Magellan Health Services, I led RFP process and streamlined administrative functions by managing Operating Committee for Central Region of Florida for Medicaid Prepaid Mental Health Plan. I designed outreach and business development strategies with government stakeholders for strengthening relations in the community. Furthermore, I received company.