Stephanie Duque Email & Phone Number

Davie, Florida, United States

• Collaborated with executive board to hire and onboard five key roles, streamlining processes to enhance operational efficiency and ensure compliance with university policies. Conducted regular meetings to align team efforts and track progress towards club goals.• Conceived and executed strategic initiatives to bolster membership recruitment, achieving a 50% increase within four months. Ensured compliance with national guidelines while fostering inclusivity and collaboration.• Established partnerships with student organizations and external entities to augment programming and resources. Organized diverse events and workshops that drove a 70% increase in member participation.• Negotiating partnerships with local businesses to secure sponsorships and internship opportunities for ALPFA members, expanding the chapter's resources and reach.• Represented NSU’s ALPFA Chapter at various events, including the ALPFA National Convention with over 200 Fortune 500 booths. Cultivated networking opportunities for members and showcased chapter achievements.

Davie, Florida, United States

• Represented ALPFA at university events, conferences, and meetings.• Developed and implemented strategies for attracting new members to ALPFA Chapter at NSU.• Oversaw club administration and event planning processes. • Strengthened ALPFA's presence on campus, leading to a 30% rise in event attendance and improved member satisfaction.

1. Pro Desk Support:- Provide exceptional customer service to professional customers, including boat builders, charter companies, and captains.- Offer expert advice and technical support on boating and fishing products.- Assist customers with special orders, quotes, and product availability.- Develop and maintain strong relationships with professional customers by understanding their specific needs and ensuring their satisfaction.- Continuously update product knowledge and stay up to date with industry trends.2. Store Sections Support:- Assist customers in various sections of the store, including but not limited to clothing, electronics, maintenance, and fishing.- Provide guidance and advice to customers regarding product selection, suitability, and usage.- Maintain visual merchandising standards, ensuring products are well-presented and easily accessible to customers.- Process customer transactions accurately and efficiently, utilizing the store's point-of-sale system.- Engage in ongoing training and education to stay knowledgeable about West Marine's diverse product offerings.3. Brand Promotion:- Actively promote the West Marine brand and its products to professional customers and all store visitors.- Organize and participate in in-store events, workshops, and seminars to educate customers about new products and technologies.- Conduct product demonstrations when necessary, showcasing the features and benefits of specific merchandise.- Monitor and report competitor activities, market trends, and customer feedback to develop effective strategies to increase brand awareness and sales.

Dania, Florida, United States

1. Customer Service:- Engage with customers in a friendly and knowledgeable manner, offering assistance and product recommendations.- Provide exceptional service by actively listening to customer needs and addressing any concerns promptly.- Build lasting relationships with customers by creating a positive shopping experience.2. Sales and Merchandising:- Meet or exceed sales goals by proactively engaging with customers and promoting products.- Learn about various product lines across all three sections (Eagle, Aerie, and Offline) and effectively communicate their features and benefits to customers.- Maintain a clean and organized sales floor by restocking merchandise and arranging displays.3. Cash Handling and Operational Tasks:- Process sales transactions accurately and efficiently, including cash, credit card, and loyalty card transactions.- Assist with inventory management, including receiving and processing new merchandise.4. Store Operations:- Ensure compliance with company policies and procedures to maintain a safe and secure work environment.- Contribute to the overall store success by collaborating with team members and supporting their efforts.- Assist in maintaining visual standards and ensuring a consistent brand experience across all sections.

Bachelor'S Degree And Master’S Degree, Business Administration And Management, General

Activities and Societies: Student Success Scholar, Collegiate Distributive Education Clubs of America (DECA), Association of Latino.

High School Diploma, Other

Activities and Societies: Public Speaking Psychology Pre-Law Leadership