My role at Partner Wholesale Networks is to provide Technical Product knowledge and Subject Matter expertise (SME) for PWN’s cloud VoIP platform, UC7. This responsibility involves a range of disciplines from Product definition for go to market, controls on customer provisioning, 3rd party on boarding to UC7, internal stakeholder knowledge sharing and external support & training.

Partner Wholesale Networks Pty Ltd (PWN) established in 2007, based in South Melbourne – Victoria, is one of the largest privately owned companies that is a wholesale aggregator of Telstra, AAPT, AMCOM, OPTUS wholesale products. PWN has a national sales partnering presence and an onshore customer service & billing team.PWN’s product suite comprises of NBN, SIP & Hosted Pbx, Traditional voice services, Mobile, Conferencing and Data links specifically towards small, medium and enterprise businesses (SME) in Australia.PWN has an industry leading partnering model, providing 3 tiers , Agent – Associate Partner level, JV Partnership level and White label Wholesale ( including a Fee For Service model ).Please call Graeme Kelly – Managing Director on 1800 701 138 to learn more about Partner Wholesale Networks partnering model.

Responsible for the delivery of the full customer connection experience from provisioning through to customer connection of all AMCOM IPTel customers within strict deadlines – Provisioning of access tails (AMCOM, TELSTRA, AAPT, OPTUS, PIPE Networks), includes but not limited to satellite, fibre-optic, Ethernet, xDSL, PSTN, international intercapital and multiline services (IP telephony phones, number porting, call flow configuration etc); from service qualification, delivery and through to customer acceptance.Polycom, Linksys (Sipura ATA's) and Broadworks