Stephanie Durnell Email & Phone Number

St. Louis, Mo, Us

United States

• Maintain full knowledge of craft beer and menu items and make recommendations based on customer tastes. • Educate customers about the many craft beer styles, including brewing processes and ingredients. • Manage all front of house operations. • Routinely change kegs when necessary. • Assist in brewhouse when needed.• Update inventory on POS.

• Prepared treatment rooms for patient examinations as per appointments.• Directed patient flow during practice hours, minimizing patient wait time. • Assisted chiropractor with patient intake, assisted patients with decompression, muscle stimulation, laser, and micro-current therapies.• Answered inbound calls on multi-phone system regarding new patient inquiries and scheduling existing patients.• Aided office manager with filing charts, sorting mail, filing EOB's, and updating new patient logs.• Kept the office clean and presentable, doing spot cleaning throughout the day and thorough cleaning at the end of each business day.

Greater St. Louis Area

• Brand Ambassador and product promoter at craft beer events and festivals. • Social media content creator and director for all platforms.• Manage all front of house staff and operations.• Maintain accurate beer and merchandise inventory and ensure freshness dates.• Ensure all customers have a positive experience during their visit.• Discuss Brew Hub’s business model with potential partner companies.• Responsible for changes in POS system.

Greater St. Louis Area

• Knowledge of all new beer releases and award winning whiskeys. • Assist customers in finding their perfect BBQ sauce, hot sauce or BBQ merchandise.• Rotate inventory in coolers and on shelf displays to ensure freshness.• Beertender for local crafts on draft.

St Charles, Mo.

• Engaged with customers with the goal of selling great beer, while creating a fun, customer-first atmosphere. • Trained and educated new employees on all brands and POS system.• Enhanced our public image by promoting our beer at various craft beer events.• High-score achiever on Galaga and Frogger.• Good vibe giver.

Wentzville, Missouri

• Managed all aspects of the taproom.• Hired, scheduled, managed and trained all employees.• Maintained a safe, clean and attractive environment for guests and employees; Enforced all health and safety regulations.• Oversaw cost control, labor, profitability and inventory.• Enhanced our craft beer market with well-coordinated and highly publicized weekly/monthly events.• Utilized all social media platforms to promote company.

Fairview Heights, Il

•Responsible for a team of 8 to 12 Salon Assistants•Maintain staff by recruiting, hiring, and training employees. •Responsible for delegating work to staff and planning salon assistants work schedule.•Maintain salon inventory on QuickBooks Point of Sale System.•Ensure adequate staff levels to cover for absences and peaks in workload.•Accomplish staff job results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees.•Ensure smooth running of reception area in particular with overall responsibility for products, cash and paperwork procedures. •Ensure salon cleanliness and maintenance is in keeping with the company’s policies.

• Operated multi-line phone system and referred callers and visitors to the appropriate staff or office.• Prepared and maintained customer files of payable and closed accounts, as well as overtime requests, time sheets, and time cards for personnel within office.• Processed billing, incoming mail and routine documents by sorting, assembling, and distributing.• Planned and performed complex office automation duties requiring different approaches and methods.

• Obtained the Line of Accounting (LOA) for telecommunication services accounts from Department of Defense (DOD) as well as non-DOD agencies.• Reviewed & Researched Account discrepancies (present and backlog cases).• Received and answered routine telephone inquiries and provided guidance/instructions to customers worldwide.• Established controls and suspense dates for deadlines.• Maintained files of documents, correspondence and directives.• Input data and processed billing documents.• Maintained and compiled reoccurring reports and tracked month-by-month progress.• Processed routine documents by sorting and distributing to appropriate departments.• Computed accounts using electronic pricing software.

• Scheduled and coordinated patient appointments.• Operated multi-line phone system and referred calls to appropriate staff.• Prepared and submitted insurance claims to appropriate companies.• Performed data entry of personal and insurance information of patients.• Maintained all dental records and files as well as office inventory.• Processed accounts receivables.• Prepared end of day bookkeeping, bank deposits and day sheets.• Answered questions and concerns on patient's accounts and treatment plans.

• Data entry and word processing. • Processed all correspondence by mail and email.• Operated multi-line phone system and referred calls to appropriate staff.• Maintained inventory of office supplies.• Monitored and maintained all company and client files.• Researched and prepared marketing and recruiting leads for all staff.• Acted as hostess for company in-houses• Made and confirmed travel arrangements.

Dyes Afb, Texas/Whiteman Afb, Missouri

• Prepared personnel action requests for separating and retiring personnel.• Assisted active duty personnel in making career decisions and advised on personal affair matters.• Verified paperwork for authenticity and acceptability for a wide variety of situations.• Researched and interpreted military regulations to provide accurate information to personnel.• Provided family counseling for active duty/retiree deceased personnel.• Conducted briefings and interviewed separating/retiring personnel.• Maintained all Air Force Personnel files and records.• Operated multi-line phone system and directed calls to appropriate staff.• Created military identification cards for active duty and dependents.

•Evaluated and updated student transcripts and graduation applications.• Reviewed and corrected diploma applications.• Answered inquiries from students and staff.• Created reports and maintained student records.• Researched and correlated academic classes.• Operated multi-line phone system and directed calls.

Responsible for assisting the doctor in all dental procedures.Prepared and sanitized all dental instruments.Maintained inventory on all office and dental supplies.Maintained all dental records and files.Backup Receptionist duties:Prepared daily bookkeeping, accounts receivable, and insurance claims.Data entry of personal and insurance information of patients.Operated multi-line phone system and directed calls to appropriate staff.Made and confirmed appointments.Maintained all dental records and files.

Planned activities for the center.Coordinated schedules and activities with teachers.Maintain staff and client files and records.Processed time sheets and vacation/leave request paperwork for employees.Account Receivables, payroll and bookkeeping.Interviewed prospective teachers and verified references.

Planned, supervised and implemented a teaching program in accordance with the center's policies and procedures.Attended to the physical and emotional needs of the children.Interacted with children during all center activities.Counseled parents on child's advancements and behaviors.

Technical Training Certificate, Personnel Specialist

Education record

Education record