Stephanie Echols, Mba

Stephanie Echols, Mba Email and Phone Number

Operations | Finance | Trainer @
Stephanie Echols, Mba's Location
Atlanta Metropolitan Area, United States
Stephanie Echols, Mba's Contact Details

Stephanie Echols, Mba work email

Stephanie Echols, Mba personal email

Stephanie Echols, Mba phone numbers

About Stephanie Echols, Mba

Seeking the next opportunity to broaden my business operations experience. If there is a way to increase sales, reduce expenses or streamline a process, I will find it. Challenges excite me.Specialties: ♦ Sales ♦ Business Development ♦ Team Building ♦ Communication♦ Financial Analysis ♦ Project Management ♦ Process Improvement ♦ Training♦ Microsoft Office

Stephanie Echols, Mba's Current Company Details
Special Services and Cruises

Special Services And Cruises

Operations | Finance | Trainer
Stephanie Echols, Mba Work Experience Details
  • Special Services And Cruises
    Business Operations Consultant
    Special Services And Cruises Apr 2017 - Present
    Managing the office, travel resolution, customer service and process improvement issues. • Program manager for destination wedding events.• Enhancing the company social media exposure to attract more customers.• Developing the marketing plan and monthly event schedule to increase sales.• Interfacing and presenting travel solutions to clients.
  • Walmart
    Assistant Manager
    Walmart Jul 2014 - May 2017
    Supervised, trained and motivated a staff of 34 associates to perform their best.• Managed the activities of 4 departments to increase sales, inventory levels and quality products. • Analyzed and improved monthly operating costs, budgets and resources allocations.• Evaluated employee performance and identified hiring and training needs.• Resolved 7-10 store complaints weekly to improve customer loyalty and satisfaction.
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  • Slammin Solutions, Llc
    Operations Analyst
    Slammin Solutions, Llc 2010 - 2014
    Smyrna, Ga
    Managed the operations and logistics for the trucking company. • Processed payroll and year end 1099 statements for subcontractors. • Increased quarterly transportation contract revenues by 5% through contract negotiations. • Analyzed and reconciled contract, invoice and accounts payable to ensure timely vendor payments. • Generated memos, emails and reports to market services and respond to customer needs.
  • Platinum Communications
    Sales Account Executive
    Platinum Communications 2008 - 2009
    Managed the telecommunication service sales cycle from finding leads to closing the deal. • Selected to attend Sales Achiever’s Club for outstanding results. • Exceeded annual sales quota by 12% producing $3 million in new service revenue.• Managed the new business, renewals and upgrades for 400 southeast Service accounts.• Prepared and presented consultative presentations weekly.
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  • Avaya
    Project Manager
    Avaya 2007 - 2008
    Led the Sales and Services organizations customer satisfaction improvement task force. • Increased survey participation by 40% and the company’s survey score by 13%. • Facilitated feedback sessions which addressed customer needs and reduced escalations. • Created and implemented web based Sales and Services customer satisfaction training. • Developed a detailed project plan and presentations for executive progress reports.
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  • Avaya
    Services Operations Administrator
    Avaya Jul 2005 - Apr 2007
    Executive assistant to the Services Vice President for revenue generation and operations activities for 325 technicians.• Partnered with the call center to create revenue generation campaigns and resolve customer issues.• Analyzed key performance indicators, identified root causes and recommended solutions. • Created monthly ad-hoc operations reports and presentations for the Services Vice President. • Trained and supervised 2 operations coordinators.
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Stephanie Echols, Mba Skills

Leadership Business Development Management Strategic Planning Telecommunications Sales New Business Development Team Building Cross Functional Team Leadership Sales Operations Training Process Improvement Strategy Business Planning Customer Satisfaction Marketing Project Management Customer Service Coaching Entrepreneurship Call Centers Account Management Marketing Strategy Program Management Sales Management Voip Call Center Business Process Improvement Microsoft Office Microsoft Excel Microsoft Word Microsoft Powerpoint Public Speaking Data Analysis Business Intelligence

Stephanie Echols, Mba Education Details

Frequently Asked Questions about Stephanie Echols, Mba

What company does Stephanie Echols, Mba work for?

Stephanie Echols, Mba works for Special Services And Cruises

What is Stephanie Echols, Mba's role at the current company?

Stephanie Echols, Mba's current role is Operations | Finance | Trainer.

What is Stephanie Echols, Mba's email address?

Stephanie Echols, Mba's email address is sy****@****ail.com

What is Stephanie Echols, Mba's direct phone number?

Stephanie Echols, Mba's direct phone number is +140439*****

What schools did Stephanie Echols, Mba attend?

Stephanie Echols, Mba attended Morgan State University, Norfolk State University.

What are some of Stephanie Echols, Mba's interests?

Stephanie Echols, Mba has interest in Children, I Enjoy Spending Time With My Family, Poverty Alleviation, Shopping And Traveling, Health.

What skills is Stephanie Echols, Mba known for?

Stephanie Echols, Mba has skills like Leadership, Business Development, Management, Strategic Planning, Telecommunications, Sales, New Business Development, Team Building, Cross Functional Team Leadership, Sales Operations, Training, Process Improvement.

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