Stephanie Greco Email & Phone Number

Nashville, Tn, Us

Building the first OE&D enterprise function, establishing talent management strategies, leading organizational effectiveness, learning & development, internal communications, culture, DEI&B, and employee experience.- Designed the OE&D team strategy and structure, and scoped and filled necessary roles.- Conducted organizational health assessment enterprise survey, created enterprise action plan, and led change initiatives resulting in a 4% increase in organizational health and an 11% increase in eNPS.- Increased enterprise communication score by 4% through the implementation of a communication strategy including the redesign of the Town Hall experience, and introduction of an associate calendar, quarterly newsletter, and communication hub.- Redesigned the organization's mission, vision, values, and built the organizational competency model.- Centralized the L&D organization and created a learning strategy to support professional and leadership development, as well as compliance training standards in accordance with accrediting bodies.- Led a cross-functional team to optimize the onboarding experience for new hires and hiring managers resulting in a 91% NPS score for new hires and a 4% increase in enterprise onboarding score.- Audited current learning management system implementation and strategized optimization plan.- Improved enterprise performance management score by 4% through the redesign of the performance management process, resources, tools, and support.- Increased associate confidence in incentivizing the right behaviors by 13% through the implementation of an enterprise-wide reward & recognition program.

Nashville, Tennessee, United States

Grew the scope of the OE&D enterprise function to 8 team members and added the oversight of enterprise employee experience models and processes, executive and leadership development, and rotational and internship programs. Multi-tasked to continue performing organizational effectiveness and development functional responsibilities.- Implemented an Internal Talent Marketplace with an employee adoption rate of 40% in under 6 months.- Converted 100% of early career rotational program participants to FTEs in the 2022 program year.

Nashville, Tennessee, United States

Led the OE&D enterprise function, a team of 4, to improve organizational performance, people leader effectiveness, culture, and engagement through the design and execution of people programs. Provided people strategy process and consultation, organizational design, change management, and leadership and team assessments. Conducted performance gap analysis, diagnostics, and provided custom individual and team interventions.- Increased employee engagement by 11% through management of employee engagement survey and enterprise action planning.- Improved employee career development satisfaction by 15% through oversight of career development and mentoring programming and resources.- Boosted employee satisfaction in their manager by 7% with the introduction of people leader effectiveness.- Designed and led change management and talent management processes.- Managed new team member orientation and organizational competency model.- Implemented COVID-19 culture and engagement response strategy, including remote working toolkit and resources, contributing to a 91% company confidence score.

Nashville, Tennessee, United States

Co-created the Organizational Effectiveness & Development function, processes, resources & tools to improve organizational performance through the design and execution of organizational effectiveness strategy.- Designed and implemented the HR Business Partner competency model, toolkit, and accompanying organizational effectiveness (OE) resources.- Developed and implemented the company's first standardized people strategy process, tools, and templates.- Trained HR Business Partners on OE processes, such as organizational design and change management.- Consulted with HR Business Partners and senior leader to diagnose OE needs and apply appropriate solutions.

Nashville, Tennessee, United States

Led a team of 4 learning program managers to support the learning & development needs of the sales operations, and shared services organizations through conducting needs analysis, identification of performance gaps, and prioritization of development initiatives to align to the organizational strategy.- Created a new performance support model with the introduction of learning program managers and standardized gap analysis and diagnostic framework.- Redesigned & implemented HEDIS technical training curriculum supporting 1.5K seasonal new hire employees resulting in less instructional seat time for onboarding, less fall-out during training, and faster time to productivity.

Nashville, Tennessee, United States

Oversaw the learning & development needs of the sales organization.- Designed & implemented the sales onboarding & certification program standardizing the new hire experience and decreasing the time to productivity.- Designed & implemented a product certification program.- Earned a Pinnacle Club award.

Brentwood, Tennessee, United States

Led the Education function, a team of 9, consisting of instructional designers, trainers, graphic designers, eLearning developers, and website developers. Oversaw the learning and development needs of the Physician Service Center (back office) and physician offices (front office and clinical staff).- Developed and implemented the full Physician Service Center curriculum, including new hire orientation and back office basics.

Brentwood, Tennessee, United States

Co-created the HCA Physician Services first Education function. - Designed & implemented the full front office and back office staff curriculum for the physician practice management and electronic medical record system.- Created and managed the Train the Trainer program.- Won a Golden Pickle award.

Kohler, Wisconsin, United States

Created on boarding program for new hire engineers. Managed the Kohler Global Learning Forum. Created and managed the Kohler Co. coaching program. Managed the Executive Integration program. Assisted in developing the Kohler leadership competency model.