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Steph Elder is listed as Former Technical Analyst for State of TN || Currently Studying Mental Health Counseling based in Clarksville, Tennessee, United States. AeroLeads shows a work email signal at apsu.edu and a matched LinkedIn profile for Steph Elder.
Steph Elder previously worked as Employer Reporing Analyst at State Of Tennessee Treasury Department and Service Counselor 3 at State Of Tennessee Treasury Department. Steph Elder holds Master Of Arts, Corporate Communications from Austin Peay State University.
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Friendly Greetings,I'm Steph. I was a technical analyst for the state of Tennessee for their retirement system for 11 and half years. I am currently working on getting a Masters of Mental Health Counseling. Empathic Communication paired with Detailed Technical Analysis are hallmarks of my work. For details, see my work history.This is what my former Director had to say about me:"Stephanie Elder was employed at the State of Tennessee Treasury Department beginning in 2009 and transitioned to a new team within Treasury in 2016. The newly established team within the Financial Empowerment division was developed to serve as the primary contact for Employers participating in the Tennessee Consolidated Retirement division. Responsibilities for the team included educating employers, providing customer service, and managing the monthly contribution reports submitted by Employers that include data on their employees participating in TCRS.In her new role as a technical analyst for the Employer Reporting team, Stephanie was the point person for the Employer reporting process. She quickly educated herself on the details of the process, taught the team, and then began to make improvements and efficiencies. Stephanie’s ability to carefully analyze, research, conceptualize and then communicate were instrumental in her success. In addition to the monthly reporting, she developed the process for a data matching process with external stakeholders enabling the integrity of the submitted data to be reviewed and improved. This project took patience and trial and error to achieve the outcome.During her tenure on this team, Stephanie employed her listening skills to understand the perspective of both team members and employers, which led to improvements in the process. She also was able to teach team members to recognize system issues and problem solve.As a self -starter and an avid learner, Stephanie has the ability to succeed and contribute."And my former supervisor:"During our time working for the Treasury Department together, I observed Stephanie to be creative, innovative, and hard-working. She worked behind-the-scenes mostly, never wanting to receive an outward show of credit, although she deserved it. She worked hard and challenged herself in our newly formed data unit and completed all tasks on time, with a commendable level of organization and completeness. Stephanie is an excellent communicator and a good listener. She has demonstrated the capacity to work with diverse groups and cultures, often uplifting and encouraging their points of view."
A career timeline built from the work history available for this profile.
Nashville, Tennessee, United States
– Manage the upload, correction, and posting of TN employees in state contribution file – Coordinate the employer reporting templates for TN schools & political subdivisions – Diagnose the most difficult reporting issues with resolution or crafting technical ticket – Conduct yearly TN school audit of demographic data submitted to TCRS for accuracy
Nashville, Tennessee, United States
– Perform final audit of prior service requests to comply with TN laws – Catalog each rejected request with thorough, detailed explanation with calculations– Illustrate proper prior service procedures and resolve conundrums with management – Investigate service purchase errors in system and scrutinize proposed solutions
Nashville, Tennessee, United States
– Provided Pre-Retirement Counseling and Estimates for meetings with members– Presented information about TCRS benefits in seminars to TCRS members across TN – Extensively tested and troubleshot new Concord retirement processing system – Coached Counseling division on Concord and reported problems during launch
Nashville, Tennessee, United States
– Calculated retirement benefits and adjusted aforementioned benefits and records – Provided customer service for retiree applicants and retirees daily over the phone – Researched prior service claims and reported errors in myriad of computer systems
– Instruct Public Speaking, Internet Technology, and Networking Courses – Assist students having trouble with instructional technology and Internet difficulties– Advise students in their approach to course work and course scheduling
I build and maintain websites for the Communication Department at APSU. I also teach web design courses and tutor students on various communication subjects.
I created the Media Guide for the 2008 Elections Cycle. The Media Guide was a compendium of essential voter statistics, voter turnout, and candidates' and election coordinators' contact information. The guide was distributed to the Capital Hill Press Core and Tennessee State Legislators.I also helped the Division of Elections prepare for what was their busiest election cycle yet.
I tutored college students in upper and lower level Spanish, Desktop Publishing, Communications, and developmental courses.
I assisted the Latino Outreach Coordinator in her efforts to close the health care gap for Latinos in Tennessee. This included setting up a database of contacts, initiative planning, and several print projects.I also acted as liaison for the Media Coordinator for the 2006 TN Minority Health Summit.
I prepared and served coffee, smoothie, and espresso drinks on a high traffic college campus. I nightly restocked the store with drink supplies and merchandise for the opening rush. I cleaned, closed, counted down register, and locked up alone
Activities and Societies: International Association of Business Communicators
Activities and Societies: Sigma Delta Pi || Spanish Honor Society, Public Relations Society of America, International Association.
I studied at UNITER in Cuernavaca, Mexico from January 2006 to April 2006. I had also studied there previously through an Ausitn Peay.
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Steph Elder is listed as Former Technical Analyst for State of TN || Currently Studying Mental Health Counseling.
AeroLeads has found 3 work email signals at @apsu.edu for Steph Elder.
Steph Elder is based in Clarksville, Tennessee, United States.
Steph Elder has worked for State Of Tennessee Treasury Department, Austin Peay State University, Division Of Elections || Tn Secretary Of State, Apsu Academic Support Center, and Office Of Minority Health || Tn Department Of Health.
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Steph Elder holds Master Of Arts, Corporate Communications from Austin Peay State University.
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