Act as managing partner to craft mission, vision, values and strategic goals for the organization. In addition, I manage all daily operational processes including legal oversight and compliance; business development; budgeting and accounting. I represent the agency on several state-level panels focused on behavioral health, Medicaid and the justice involved population. Left Hand offers practice management and consulting for behavioral health and SUD treatment agencies. Left Hand offers assistance and expertise in licensure and Medicaid applications, audits and quality assurance programs, billing, clinical supervision and training. Learn more at: http://www.lefthandmgmt.com/home.html

Selected to attend the Program Improvement Committee at the Department of Health Care Policy and Finance to represent substance use disorder (SUD) treatment providers. Together this cross-functional committee works to identify and recommend best practices in Medicaid expansion and implementation.

Oversee all operations, including business development, budgeting and P&L analysis, process improvement, staffing, inventory, regulatory compliance and overall quality of services. Manage more than 20 employees across 13 locations over a 400 mile radius. Implement programs and policies which drive growth and profitability while ensuring that the highest level of service is provided. Increased revenue by 5X in just over 2 years.

Fetch your future!Responsible for all legal and business operations for the company. Contribute to product development and marketing/sales strategy.

Elected by Board of Directors to provide leadership and operations oversight of the organization of more than 300 members. Supervised five sub committees and more than 30 volunteers in the daily operations of the organization. Reviewed and approved committee recommendations and activities. Served on the Board of Directors to develop, implement and maintain organizational structures. Built relationships with local recruiters and business leaders to offer employer resources for NoCoNet jobseekers.

The Northern Colorado Networking Group (NoCoNet) is the premier networking and skill-building group for Northern Colorado professionals seeking to advance their careers. Our purpose is to support career development.

Built and executed customer relationship management (CRM) program allowing the company to grow by more than 20% over previous best sales without raising prices during recession years.

Designed innovative business model for counseling program that cut costs for attendance by more than 50% to encourage client retention. Created new business unit with a market potential of more than $15M per year. Redesigned company-wide training program including individual and classroom training, implemented performance measures, tracked employee participation and tied to professional development.

Conducted the first program evaluation of statewide domestic violence offender program effectiveness since the inception of the mandated treatment standards for offenders.

Designed and implemented new program services including development of program protocols, curriculum, case management systems and progress update regimes. Created new business unit for agency with a market potential of $3M.

Designed new “Fast Tracks” DUI Education treatment program reconstructing curriculum to fit new time-frame and reducing the length of stay (LOS) in treatment to the client by 30%.

Designed and implemented electronic “census” client database program cross-referencing client treatment information for over 500 clients; increasing treatment coordination and payment for services.

Increased in-kind donations by 275% and reduced food expenditures by more than 50% by developing corporate sponsorships following detailed evaluation of budget shortfalls

Conducted financial audit on sample offender files, highlighting over $20K in restitution payment errors across 30 client files; leading to creation of Collections Investigator position within the department.