Stephanie F. Email & Phone Number

Wilmington, North Carolina

Established in 1976, Intracoastal Realty is the largest independent and locally owned and operated real estate brokerage firm in southeastern North Carolina. Services include general brokerage real estate sales, property management, relocation services, and new homes marketing. Intracoastal Realty operates 13 offices throughout New Hanover County.

Wilmington, North Carolina Area

Naples, Florida

Responsible for offering company-wide opportunities of higher learning to the experienced independent sales associates on topics such as prospecting, sales techniques and technology applications as well as company orientation for new recruits. The overall objective of the position is to improve the productivity of sales associates by offering effective and.

Charlotte, North Carolina Area

• Direct both new hire and ongoing learning programs for rookie and experienced real estate sales associates and leaders across all Allen Tate Realtors footprints, including Charlotte, Triangle, Triad, and Upstate.
• Analyze performance and learning needs to develop learning strategies aligned to business goals and consistent with adult learning theory, in partnership with senior leadership team.
• Design performance and learning solutions that have positive business impact on strategic goals and metrics.
• Form strong partnerships with business leaders and subject matter experts to assess company needs, in order to develop learning recommendations to improve organizational performance.
• Evaluate training programs to ensure sales associate needs are addressed, and recommend enhancements accordingly.
• Assess effectiveness, accuracy, compliance, and suitability of all development programs and training techniques using course evaluation data, testing, and feedback from subject matter experts and Compliance.

Charlotte, North Carolina Area

• Oversaw Career Development for more than 700 agents and 23 managers, supervising managers and administrative team of 28 in training initiatives. Authored, implemented, and facilitated all corporate Carolinas Region.
• Received fast-track promotions to increasingly responsible positions, from Regional Director of Training, to Director of Career Development, and finally to Regional Director of Career Development.
• Increased market share from 3% to 5.5%, achieving #2 ranking regionally in closed sales volume, due to effectiveness and success of training programs.
• Achieved significant savings in training costs by successfully developing online training platform and negotiating discounted rates with vendors.
• Researched various subjects and integrated new information into training programs in areas such as legal requirements, technology, company website usage, policy and procedural changes, and risk management issues.
• Served as team leader and facilitator of Success Track 12-week mentoring program for sales associates.