Stephanie Franzen Email & Phone Number

East Peoria, Il, Us

Gilroy, Ca, Us

Phoenix, Arizona, Us

Performed administrative support functions to assist the Senior VP of the West Coast, the VP of Sales, and Lead Account Sales Managers of the Central United States; to include contract management, processing pickup, logistics coordination, plant instructions for materials, accurate billing and producing the Certificates of Destruction and custom audits. Liaison for the top 10 Global accounts ensuring #1 customer satisfaction – worked the Government accounts as well. Successfully led company through 4 data base changes in 4 years, supplying management with insight to processes and ensuring flows between systems went smoothly and every aspect was captured so that the accounts didn’t suffer.

Monroe, La, Us

Responsible to drive business growth, capitalize on new revenue potential and managed all aspects of daily business operations. Territory estimated at $2 million in annual revenue Lead all prospecting and sales-related activities within account base to grow 130% net new revenue. Responsible for $30M revenue stream for 15 direct reports.

Palm Beach Gardens, Fl, Us

Accountable for approximately 200 inbound plus outbound calls with 100% accuracy Selected by the Regional Business Manager, Wholesale Manager, Outside Sales Representative's, and Franchisee's as Customer First Advocate; "Anticipating the Customer's needs prior to them asking", and "going the extra mile"

Santa Clara, Ca, Us

Liaison between 6 Field Engineers and their Account Base Volume On-Site Calibrations Quote Desk Administrator/Billing Successfully managed: Quotes, Orders, and End of Month Billing within turnaround time parameters established for team, and proactively sought out assistance when needed from peers