Director, Client Services
Current
May 2024 - Present
AeroLeads people directory · profile
Stephanie Frawley Email & Phone Number
Director, Client Services
at
BCV, A RateGain Company
3 work emails found
@bcvevolve.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Director, Client Services
Location
Miami, Florida, United States
Who is Stephanie Frawley? Overview
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Quick answer
Stephanie Frawley is listed as Director, Client Services at BCV, A RateGain Company, based in Miami, Florida, United States. AeroLeads shows a work email signal at bcvevolve.com and a matched LinkedIn profile for Stephanie Frawley.
Stephanie Frawley previously worked as Account Supervisor at Bcv, A Rategain Company and Senior Account Executive at Bcv, A Rategain Company. Stephanie Frawley holds Bachelor Of Arts - Ba, Communication Arts from Florida International University.
Company email context
Email format at BCV, A RateGain Company
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{first}@bcvevolve.com
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Profile bio
About Stephanie Frawley
Dedicated marketing leader with ten years of Social Media Experience in the travel and hospitality industry. Passionate about leveraging expertise in client service, identifying business challenges, and driving ROI and brand awareness to foster growth and engagement. Proven track record of motivating teams to achieve exceptional results and making impactful contributions to organizational success.
Listed skills include Microsoft Office, Social Media, Microsoft Excel, Microsoft Word, and 7 others.
Current workplace
Stephanie Frawley's current company
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7 roles · 14 years
Stephanie Frawley work experience
A career timeline built from the work history available for this profile.
Account Supervisor
- Manage a team of 9 Social Media Strategists with a combined client portfolio of 90+ accounts- Lead partnership efforts between agency and hotel management/ownership groups such as IHG Hotels and Lodging Dynamics Hospitality Group and increase business portfolio- Grow existing business through strategic recommendations and creative package upsells up to $15K- Prepare and present social media strategies, QBRs, and creative pitches to clients, ownership groups, brands, and other project stakeholders both in-person and remote- Collaborate with cross-function teams such as creative, tech, sales, and strategy to identify business challenges and develop solutions - Improve employee performance through daily one-on-one meetings with motivational strategies - Established a client performance evaluation system and regularly follow up with teams - Assist with development of scope of work/contract tailoring to objectives and goals- Coordinate in-person meetings to proactively address client and agency solutions and foster relationships- Effectively develop external messaging and best practices to mitigate crisis situations
Feb 2021 - May 2024
Senior Account Executive
- Lead client portfolio of 25+ hotels and outlets and served as the expert on clients’ business, services, competitive and marketing needs- Developed and presented, in-person and remote, quarterly and/or yearly social media strategies that generated brand awareness and maintained clients #1 in their competitive set in both organic/paid engagements and follower growth - Executed quarterly and/or yearly photo and video shoots within U.S. and Canada that resulted in increase of +100% in engagement growth for clients- Monitored performances of multiple campaigns running and optimized to achieve objections/goals- Prepared and presented insightful monthly and/or quarterly reports based on key performance indicator and provided strategic recommendations- Strategically optimized social media advertising campaigns and generated purchase revenue by using various dynamic ad-types such as carousel ads, video ads, and Instagram story ads- Coordinated and lead monthly/quarterly calls with clients and key stakeholders to align on business objectives and goals and review performance- Presented and implemented quarterly social media trends and strategies - Collaborated with different departments such as creative, tech, and sales- Ensured brand guidelines were communicated and implemented effectively- Proactive role in mentoring, training, developing and reviewing the performance of direct report- Managed influencer/client relationship and assisted with contract negotiations
Feb 2019 - Feb 2021
Account Executive
- Served as the day-to-day contact for a client portfolio of 20+ hotels and outlets - Oversaw the development of all content calendars and client requests - Drafted recaps of monthly calls to share with clients and key stakeholders- Managed and optimized social media channels with latest trends- Assisted and presented yearly and/or quarterly social media strategies - Collaborated with other departments such as monitoring, tech and creative
Feb 2018 - Feb 2019
Junior Account Executive
- Contributed to managing social media accounts as well as developing and implementing marketing strategies for over 20+ hotels and outlets- Served as the day-to-day contact for clients and facilitated requests and escalations in timely matter- Developed monthly content calendars for 20+ clients including sourcing user-generated content and social media holidays- Successfully allocated and managed quarterly paid advertising campaigns
Feb 2017 - Feb 2018
Social Media Coordinator
- Launched and pitched in-house social media management services to existing clients - Developed monthly content calendars including copywriting and image selection - Participated in Twitter chats on behalf of clients- Managed community monitoring of social media pages to increase engagement with users, build affinity, and respond to inquires - Developed monthly reporting on engagement and follower growth
Sep 2014 - Feb 2017
Intern
Am 560 Sports Wqam
- Prepared and edited internet podcasts for sports radio shows- Cut and provided highlights from various media outlets- Screened telephone call-ins for hosts to ensure consistency in show topic - Coordinated Twitter chats and engaged with users based on show topic
2013 - Mar 2014
2 education records
Stephanie Frawley education
Bachelor Of Arts - Ba, Communication Arts
Florida International University
Associate Of Arts - Aa
Miami Dade College
FAQ
Frequently asked questions about Stephanie Frawley
Quick answers generated from the profile data available on this page.
What company does Stephanie Frawley work for?
Stephanie Frawley works for BCV, A RateGain Company.
What is Stephanie Frawley's role at BCV, A RateGain Company?
Stephanie Frawley is listed as Director, Client Services at BCV, A RateGain Company.
What is Stephanie Frawley's email address?
AeroLeads has found 3 work email signals at @bcvevolve.com for Stephanie Frawley at BCV, A RateGain Company.
Where is Stephanie Frawley based?
Stephanie Frawley is based in Miami, Florida, United States while working with BCV, A RateGain Company.
What companies has Stephanie Frawley worked for?
Stephanie Frawley has worked for Bcv, A Rategain Company, Cheryl Andrews Marketing Communications, and Am 560 Sports Wqam.
How can I contact Stephanie Frawley?
You can use AeroLeads to view verified contact signals for Stephanie Frawley at BCV, A RateGain Company, including work email, phone, and LinkedIn data when available.
What schools did Stephanie Frawley attend?
Stephanie Frawley holds Bachelor Of Arts - Ba, Communication Arts from Florida International University.
What skills is Stephanie Frawley known for?
Stephanie Frawley is listed with skills including Microsoft Office, Social Media, Microsoft Excel, Microsoft Word, Powerpoint, Leadership, Team Building, and Problem Solving.
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