- AI Governance process development and operations- Implementing agile principles across Data & Analytics teams- Portfolio Management

Business Operations Manager • Leading a shift to continuous business planning in Development, creating visibility to work efforts, bringing a business agility mindset to high-level planning and prioritization

Highly Automated Driving Organization | Focused on building and improving processes to meet customer product quality expectations while managing costs.• Developed production projections using process metrics to lead leadership reviews and accurately predict KM targets, driving team to reach key content delivery milestones (e.g. 500K KMs)• Gathered requirements and led process design for new HD map features, optimizing manual vs automated process capabilities• Established FMEA standards and team for HD map product, executed risk analysis across E2E product process to meet customer requirements and baseline product risks as inputs for iterative solutioning • Analyzed current processes against operational constraints and Product goals to identify top gaps for planning• Coaching Lean Six Sigma projects

Core Map Engineering Organization | Responsible for process analytics and requirements to identify and prioritize internal software tool development to optimize our high-volume global operations teams.• Managed team of process engineers and analysts, applying improvement frameworks in map-making tool development.• Led transformational operational initiative, applying Lean principles and driving global, cross-functional collaboration on tool development, metrics, and change implementation to achieve 2x improvement in processing rate.• Researched process capabilities to establish baselines and develop strategy for improvements, impacting 60% of production hours, approximately €20M of the Core Map annual business.

Sr. Process Engineer, Quality and POI Strategy | Focused on applying industrial engineering skill set to drive cost savings in operational processes for map building.• Coached workstream leads on map maintenance redesign program to utilize the DMAIC problem-solving approach; supported teams to make metric-driven decisions. Program Scrum Master.• Successfully led 3 Kaizen Blitzes, resulting in €400K+ identified efficiency savings; facilitated multiple tracks of global working teams through process improvement efforts.• Developed ‘cost per POI’ KPI for Global POI Strategy to create process cost comparisons and drive strategic decisions.• Cataloged and prioritized global POI process improvement efforts, resulting in focused initiatives to reduce costs and improve quality for a €6M business.

Internal consultative role evaluating improvement areas and improving project management • Managed $1M corporate project implementing foundational technology; building purchase-to-pay application; following iterative/agile methodology for development, as designated business process lead. • Wrote and executed test cases, coordinated defects, and managed team logistics to speed implementation of new technology without impacting vendor relationships. • Worked with leadership team to develop and implement company-specific project management methodology to standardize and build traceability from charter to savings realization. • Updated 100+ process flowchart library, supporting audits and internal customers

• Managed EDI Claims Improvement project; analyzed production issues, developed measurements, and redesigned workflows to improve trading partner satisfaction. • Reengineered key healthcare business processes; used process simulation to determine bottlenecks and improve flow • Led Solutions Forum for self-insured line of business, resulting in new and redesigned processes as well as improved communications between team members. • Facilitated cross-functional team discovery sessions during company merger to establish enterprise-wide systems based on business requirements.