Stephanie Guenther Gerard Email & Phone Number

Denver, Colorado, United States

Denver, Colorado, United States

Centennial, CO

Centennial, CO

• Responsible for Sales, Pricing, New Implementations and Account Management for the Medical Logistics Division (approximately $20M in annual revenue)
• Account Management responsibilities include organic growth and new sales (common customers: pharmaceutical, hospitals/clinics, laboratories, blood banks, etc.)
• Responsible for new sales, developing all pricing, creating routes and implementing all new business (new routes and stops as well as large-scale start-ups)

Denver, CO

- Oversee NGL's Service Parts Logistics and Warehouse Divisions - Manage the Service Parts Logistics Account Representatives- Responsible for all Service Parts Logistics pricing- Oversee NGL's National Quality Program- Oversee NGL's National Safety and Facilities Program- Responsible for all customers' Quarterly Business Reviews - Responsible for all Audit.

• Responsible for all (SPL) Service Parts Logistics – account management, customer service, inventory management, agent management, customer load-ups, relations with international partners, etc.
• Managed people in multiple cities (Los Angeles CA, Chicago IL and Columbus OH)
• Created/implemented the pricing model used to price new business for our Express and SPL divisions
• Created the Standard Operating Procedures (SOP) Manual used by all our Agent Facilities

• Work with clients pre- and post- sale to provide strategy and direction; work with clients to develop service parts logistics programs that meet their specific requirements
• Project Management on all new solutions and support models for new and existing clients
• Create Statement of Work (SOW) for each client that defines expectations and operational components
• Manage 15+ accounts (largest account is European-based) and act as the liaison / project manager between the client and Choice Logistics – position requires extensive domestic and international travel

• Ensured successful product implementations (of Open Mentoring® - a web-based program that facilitates the matching of mentors and mentees) and ongoing client satisfaction by managing all aspects of account management.
• Back-up End User Support Specialist (answered end user technical questions via email and phone, assisted in writing the training manual for End User Support new-hires)
• Project Manager (worked directly with CEO) on new user workflow and product design for two new markets (higher education and K-12 education)

• Developed customized facility solutions that measurably affect key business objectives of school districts in Colorado and Wyoming. Solutions include people, processes, and technology.
• Specialized in the K-12 Education Market; focused primarily on selling and negotiating bundled offerings/performance contracts
• Developed / maintained relationships with School Districts (Superintendents, Facilities Directors, etc.)
• Created unique purchasing and funding mechanisms for capital improvements for clients with limited financial resources
• Active member of key market associations: CASB (Colorado Association of School Boards), CASE (Colorado Association of School Executives), WASA (Wyoming Association of School Administrators), WSBA (Wyoming School Boards.
• Completed Johnson Controls Institute’s Professional Sales Development Program

• Primary interface between GreatLodge development team & client (state fish & game agency or state parks/rec depts)
• Assisted in writing all project documentation (statement of work, project plan, process narrative, cost analysis, etc.)
• Responsible for all project planning, meeting project deadlines and required specifications (included QA testing of the product, maintaining status report on modifications, & understanding the business rules for each.
• Responsible for RFP responses, Product Development documentation and New Product Cost Analyses
• Built Customer Relationships (Responsible for biz dev/sales for 25 states (fish & game agencies, parks/recreation depts., etc.) and six provincial agencies; Conducted product demonstrations to prospective clients.
• Responsible for all technical & billing customer service

Masters, Engineering, Engineering Management

Activities and Societies: Member (Project Management Institute – Mile Hi Chapter), Member (Membership Chair, Denver Area University of.

Bsie, Industrial Engineering

Activities and Societies: College of Engineering Ambassador, Institute of Industrial Engineering, Kappa Kappa Gamma (Scholarship.