Stephanie Griffin Email & Phone Number

Denver, CO, US

New York, NY, US

Manage, lead, and train a team of Customer Success ManagersCoach the team to proactively engage with customers, uncover expansion opportunities, and drive increased loyalty and retention.Identify and qualify growth opportunities within commercial, mid-market, and key customer accounts, ensuring high retention and renewal rates through added value.

New York, NY, US

Mentor and coach Customer Success Managers, sharing best practices and strategies to enhance team performance and drive customer satisfaction.Assist in interviewing and hiring new team members, contributing to the recruitment and onboarding process to build a high-performing Customer Success team.Develop and implement strategies and processes to optimize.

New York, NY, US

Datadog is a SaaS monitoring and analytics platform that enables complete visibility across your entire stack. Datadog monitors cloud-scale applications, servers, databases, tools, and services in a single solution. The platform is built for collaboration across teams so that they can work together more effectively and efficiently. As a Customer Success.

Herndon, VA, US

• Team Velocity provides automotive companies across the U.S. with an integrated marketing technology program. Team Velocity is exclusively devoted to the automotive industry and provides a broad range of automated and.
• Work in collaboration with sales team to onboard and transition new clients into marketing technology program
• Monitor all client deliverables and data downloads
• Create strategy recommendations and upsell additional deliverables
• Focus on long term customer success and retention throughout implementation
• Lead account management presentations with key stakeholders

Herndon, VA, US

• Team Velocity provides automotive companies across the U.S. with an integrated marketing technology program. Team Velocity is exclusively devoted to the automotive industry and provides a broad range of automated and.
• Provided key major accounts with strategic marketing recommendations based on reporting data and trends
• Oversaw the execution of various marketing deliverables including mail, email, digital, and traditional media
• Maintained knowledge of industry brand standards and coop requirements
• Built landing pages and updated client websites; developed ad copy
• Updated organized client deliverables checklists and calendars

Herndon, VA, US

• Team Velocity provides automotive companies across the U.S. with an integrated marketing technology program. Team Velocity is exclusively devoted to the automotive industry and provides a broad range of automated and.
• Assisted the Marketing Manager in developing presentations and planning ad campaigns
• Prepared marketing reports by collecting, analyzing, and summarizing data
• Maintained knowledge of co-op requirements and compliance guidelines for client ads
• Updated and maintained client microsites
• Kept current with automotive industry and digital advertising trends

• Redken Salon of the Year award winner and one of Washingtonian Magazine's Best Salons of 2012, Maude Hair Salon offers an exciting and rewarding work environment. As Associate to the salon owners and staff.
• Manage booking, billing, and point of sale transactions
• Collaborate with salon owners to develop and implement new marketing campaigns
• Mediate customer service issues in a friendly and professional manner
• Train new associates

• Across-the-Way Productions offers interns the opportunity to gain hands on experience in event management and production. AtW Productions is the company in charge or promoting and producing FloydFest and two Virginia.
• Promoted ad space for Floyd Fest and Virginia Wine Festival
• Distributed collateral to promote events
• Managed volunteer staff to ensure assigned tasks were completed
• Provided customer support during festivals

Philadelphia, PA, US

• As a Stylist and Sales Associate in an upscale and fast-paced retail environment, responsibilities include:
• Merchandising, displays, markdowns, transfers and shipping
• Worked point of sale system
• Assisted customers with all purchase related decisions

Philadelpia, PA, US

• As a Sales Associate in the fast-paced retail environment of a large retail store, responsibilities include:
• Assisted customers with purchase decisions,
• Work Point of Sale System,
• Stocking, re-merchandising, display, price markdowns, transfers and shipping.

Bachelor Of Science (B.S.), Communication And Media Studies, Minor In Marketing And Sociology

Education record