Stephanie Hamborg Email & Phone Number

• Selected Contributions:
• Coordinate, triage, and responsibility for all Department Issues.
• Develop processes and resources to reduce issues from occurring.
• Attend and assist in audit, compliance, and regulatory work for the teams.
• Participate in the development of implementations and company projects.
• Manage and lead the Network Health Governance activities.Key Responsibilities:

Eagan, MN

• Selected Contributions:
• Write and develop Standard Operating Procedures, Desktop Procedures, and resources on Quality Assurance and Operational processes.
• Coordinate, triage, and responsible for all Department Issues and tasks.
• Attend and assist in audit, compliance, and regulatory work for the teams.
• Train and develop new employees for roles within Quality Assurance and Operations teams.
• Setup, research, and review pharmacy setups for Chains, PSAOs, and independent pharmacies.

Eagan, MN

• Selected Contributions:
• Wrote up and develop Standard Operating Procedures and Desktop Procedures on processes.
• Trained and develop new employees for the role of Network Operations Representative.
• Design and send pharmacy communications nationwide.
• Setup, research, and explain pharmacy payments and remittances to pharmacy Chains, PSAOs, and independent pharmacies.
• Participate in the development of implementations and company projects.

Eagan

• Selected Contributions:
• Help develop a new working database of claims and guidelines on which claims need to be resolved.
• Wrote up Standard Operating Procedures and Desktop Procedures on processes used by the Network Operations Representatives and the Network Outreach Specialist.
• Trained new employees on prescribing authorities and created training documentation.
• Review new employee work to ensure it had been completed accurately so they could work on their own.
• Reviewed system work performed by others to ensure it has been completed accurately.Key Responsibilities:

Eagan, MN

• Selected Contributions:
• Help develop a new working database of claims and guidelines on which claims need to be resolved.
• Correspond with major pharmacy chains on large amount of claims submitted incorrect.Key Responsibilities:
• Work with confidential patient information to ensure prescription drugs are being applied correctly to accounts.
• Research information to help resolve claims more quickly and to ensure it doesn’t happen in the future.
• Communicate with pharmacies to resolved rejected claims, in order to ensure all parties receive their benefits and compensation.

Shoreview, MN

• Selected Contributions:
• Counseled children to be respectful of their caretakers.Key Responsibilities:
• Show children how to take care of themselves and be responsible for their actions.
• Help children with their school work, get ready each day, and with the basic grooming techniques.
• Do activities with the children like games, playing outside, and going to community centers to swim and read and the library.
• Help out the Foster parents by doing cooking, cleaning, laundry, and bringing them to Dr appointments the children may have.

Blaine, MN

• In this position I was working with clients to design their living quarters. I helped clients from the initial phase of dimensions to ordering and receiving their pieces in their home.Selected Contribution:
• Retained a large amount of information and became a resource for products.Key Responsibilities:
• Work with clients on a daily basis to design a room around their lifestyle.
• Help clients finish off their dream room with accessories, wall hangings, and flooring options.
• Figure out the correct coverage plans to ensure that their items stay new for a longer period of time.
• Contact different manufacturers to see if furniture frames are able to be changed and create purchase orders for special items and upholstery patterns.

St. Cloud, Minnesota Area

• While working in this position, I was trusted by my upper management to handle situations that were brought to light. I was respected by my colleagues, who knew I would resolve the crisis with a calm and professional.
• Helped developed an advance training program, getting new employees trained in half the time.
• One of the system matter experts on the programs used by the company.Key Responsibilities:
• Overseeing operations within the Guest Services department.
• Resolving problems that arised within the hotel in a timely fashion that pleased the guest staying.
• Communicating to different departments within the hotel about events occurring; then documenting everything for reports that would be later circulated.

Fargo, North Dakota Area

• I worked with groups and individuals who were staying at the hotel with questions or items they needed. I worked on keeping situations calm until they were resolved by our management.Selected Contribution:
• Helped increase our ranking in our membership program be getting members to join.Key Responsibilities:
• Making reservations for guest to stay at our hotel within the near future.
• Working with guests as they arrival and depart the hotel with processing payments, making keys, and passing out swimming passes.
• Answering questions the guest may have about the area, things to do, and travel directions.
• Finding the best solution to all parties involved when a problem arises.

Fargo, North Dakota Area

• This position allowed me to show and develop my leadership skills to become a leader. To understand the rules and why they are designed to keep people safe.Selected Contribution:
• Developed programs to educate the importance of living a healthy lifestyle.
• Counselor to those needing to talk about problems.Key Responsibilities:
• Responsible for upholding Federal, State, and University policies and laws.
• Making residents accountable for their actions, by setting disciplinary actions that best match the initial offense.
• Working with law enforcement officers to resolve issues in a timely fashion

Master, Architecture

My thesis project for my Master of Architecture degree was a Physical Rehabilitation Center. The Solid Rock Physical Rehabilitation Center.

Bachelor, Architecture

Over the years of being in school, I have done many different types of project. For classroom studios I have designed several schools, an.