Stephanie Heesacker Email & Phone Number

Portland, OR, US

Dundee, Oregon, United States

Certified Yoga Alliance 200hr Registered Yoga Teacher (RYT).As a trained vinyasa-based teacher, I see the importance of active stretching vs. passive stretching, as well as having an active range of motion in today’s modern bodies. In addition to teaching alignment and strength based yoga classes, I believe in the importance and understanding of holding.

Carlton, Oregon, United States

Dayton, Oregon, United States

• Delivered exceptional customer service for up to 120 customers per day, answered customer inquiries, solved problems, and provided new product information in a friendly, timely manner.
• Described product to customers and accurately explained details of vintage, origin and production.
• Provided an elevated customer experience to generate a loyal clientele.
• Worked as a team member in a fast-paced environment performing cashier duties and product assistance while providing excellent customer service.
• Successfully placed orders and detailed sales using POS system.
• Managed opening and closing procedures, including restocking items, cleaning, etc.

Seattle, Washington, United States

• Provided secretarial and office management support for Command, Health Safety and Work Life (HSWL) Department. Maintained supervisor and staff schedules through Microsoft Outlook and facilitated meetings both in-person.
• Facilitated interactions with support specialists to enhance Coast Guard members' ability to perform critical missions. Prepared time-critical purchase request orders in USCG procurement financial database, while.
• Coordinated and facilitated all government official travel reservations.
• Provided services for programs such as Family Resource Specialist, Family Advocacy, Sexual Assault Response, Financial Resource Management, Transition Assistance, and Employee Assistance.

Astoria, Oregon

• Provided administrative support to the Ophthalmology clinic, specifically in the areas of patient care, phones, reception, scheduling, billing, coordinating, insurance verification, authorizations and other day-to-day.
• Developed/implemented front desk operations when CEI Retina clinic begun providing care at our Astoria satellite location
• Requested/processed referrals and prior authorizations from insurance/providers both internal and external
• Assisted team of providers with all administrative and patient-related tasks

Portland, Oregon Area

• Provided administrative support to the Glaucoma Ophthalmology clinic, specifically in the areas of patient care, phones, reception, scheduling and day-to-day operations.
• Entered surgical history into database for multiple provider’s surgeries, confirmed each surgery was billed using EPIC Chart Batch Report system
• Assisted neighboring ophthalmology clinic when short staffed
• Communicated effectively to patients regarding changes in navigation/location of appointments

Vista, California

• Supported the CEO in managing all administrative operations, including general office duties, on a daily basis.
• Responsible for Accounts Receivable and Accounts Payable
• Oversaw five different financial accounts totaling $500,000
• Organized employer’s tax returns for both business and personal accounts for 2014.

Portland, Oregon Area

• Specialized in NFPA codes, standards and compliance documentation strategy for annual life safety system testing, inspection, and maintenance services.
• Prepared sales/product proposals specifically for each individual customer based upon corresponding market
• Consolidated fire alarm, sprinkler, extinguisher, backflow and hood suppression services into a single point of contact for life safety systems
• Managed sales activities through education, healthcare and property management markets

Sherwood, OR

• Provided excellent customer service by facilitating incoming sales transactions, pricing, and availability of pumps and parts while answering phones and greeting customers.
• Oversaw/reconciled three different financial accounts totaling $100,000
• Responsible for managing/processing all incoming/outgoing shipments
• Processed invoices and purchase orders

Salem, OR

• Wrote and distributed agenda and meeting minutes weekly for project managers
• Planned and created PowerPoint presentations for program and executive deliveries
• Engaged in informational interviews with organization directors

Bachelor Of Science (B.S.), Public Health: Health Management & Policy

Activities and Societies: Member, Society of Healthcare Executives; Member, Alpha Phi Sorority, Beta Upsilon Chapter

High School Diploma, General Studies