Stephanie Helmick Email & Phone Number

Livermore, CA, US

• Conduct physical inventory on-site, determination of minimum stock levels, and development and documentation of processes for future inventory management.
• Organized and prepared inventory at multiple sites for physical inventory count.
• Directed physical inventory count process.
• Audited and reconciled count results
• Reviewed truck inventories and set minimum stock levels.
• Developed inventory control process documentation and physical inventory count instructions.

• Accountable for gaining expertise and documenting all of the company’s proprietary and third party Home Delivery Locations (3PL) reverse processes (RMA), designing and maintaining several related databases, managing.
• Developed and implemented the new Product Return Information process for all delivery locations company-wide and newly established perpetual inventory locations for previously untraceable return inventory.
• Automated and improved the process for HDL reverse shipments to Distribution Centers, including streamlining the development of manifests and inventory adjustment documentation using the HDL inventory database.
• Audited return inventory label requests to ensure data integrity.
• Designed reporting requirements to achieve desired results.
• Represented the Corporate Inventory Control Department as a subject matter expert to establish a new order management system; audited systems and processes to meet both corporate and departmental objectives.

• Managed sales and operations through the liquidation and closing of the store and the company, which had been acquired by CompUSA, Inc.
• Directed overall day-to-day store operations, including recruiting, hiring, training and supervising three department managers with 30 staff associates.
• Led the store team to price and sell through all inventory, including the entire inventory shipped from an out-of-state store, to the point of liquidation.
• Managed loss prevention during a challenging store closing process.
• Secured adequate staffing for the sales floor by forming liaisons with other company locations closing earlier and retaining staff through inter-store transfers.
• Retained key management and sales staff to closure with 95% of the entire two-store inventory sold, with the remainder transferred to other stores.

• Managed store operations, customer service, consumer credit, product repair services, inventory control, shipping and receiving, facilities, loss prevention, cash management and human resources. Directed cashiers.
• Improved inventory management performance; conducted audits which resulted in initial average reductions in shrinkage of 58% in each new location.
• Turned around underperforming locations by identifying areas of deficiency and training other Operations Managers to achieve measurable improvements. Tested new operational initiatives prior to company-wide rollouts.
• Trained a “bench” of promotable staff members for operations lead, supervisory and managerial positions by encouraging “ownership” of their job responsibilities; rotated assignments to broaden their experience base in.
• Consistent “Top 10” performance, by achieving ratings of “exceeding expectations”
• Recognized as an operational resource; created training manual to share best practices with other store locations.