Stephanie is a problem-solver. She is energized by clients that have high expectations and a vision for the future. Stephanie thrives at making those plans a reality with a commitment to excellence. She excels at analyzing clients’ needs, identifying customer points of pain and delivering the highest level of quality solutions to each client. 20 years of customer service, operations and project management experience  Lean Six Sigma Master Black Belt Talented at developing long-term relationships with clients Recognized expertise in process and program design  Proven track record in establishing customer engagement standards and maintaining support effectiveness